Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.

https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Fax issue on HP Printer

Ella108 · 2024-03-18 19:16:49

Hi, we occasionally use Fax ( mostly to receive) and recently the HP printer machine (Smart Tank 7300 series) has stopped receiving fax. Printing and scanning works ok. Anyone know the steps to troubleshoot this ? Thanks

18-03-2024 08:16PM

#1

Ella108

Registered Users, Registered Users 2 Posts: 107 ✭✭

Join Date: June 2017

Posts: 80

Hi, we occasionally use Fax ( mostly to receive) and recently the HP printer machine (Smart Tank 7300 series) has stopped receiving fax. Printing and scanning works ok.
Anyone know the steps to troubleshoot this ? Thanks

0

Comments

#2 19-03-2024 11:33AM

Esel

Registered Users, Registered Users 2 Posts: 24,366 ✭✭✭✭

Not Your Ornery Onager

Join Date: July 2004

Posts: 22821

Disconnect and reconnect the cable?

Not your ornery onager

0
#3 19-03-2024 06:04PM

Ella108

Registered Users, Registered Users 2 Posts: 107 ✭✭

Join Date: June 2017

Posts: 80

I have tried that, but will do that again, thanks!

0
#4 19-03-2024 06:06PM

LambshankRedemption

Registered Users, Registered Users 2 Posts: 12,268 ✭✭✭✭

Join Date: April 2023

Posts: 12245

https://www.boards.ie/discussion/comment/121913772#Comment_121913772

Any error message when a fax is coming in?

0
#5 19-03-2024 06:52PM

Layla Fluffy Urination
Posts: 24,207 ✭✭✭✭

Join Date: -

Posts: 24009

You should run diagnostics for this machine if you not already done :
https://support.hp.com/us-en/product/troubleshooting/hp-smart-tank-7300-series/2100178736

1