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Temporary Clerical Officer interview Civil Service

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  • 11-03-2024 5:49pm
    #1
    Mariahol
    Registered Users Posts: 17 ✭


    just looking for some feedback. I have an interview for temporary clerical officer position on Wednesday. I'm just wondering has anyone done the interview recently that could give me the types of questions they were asked? I know it's based on competencies and the STAR method. I just don't want to be putting pressure on myself trying to make examples for every question that might come up so if anyone could give me specific questions that were asked that would be great! Thanks



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    #2
    eyeheartcapybara
    Registered Users Posts: 41 ✭eyeheartcapybara


    Give me an example of where you went above and beyond for a customer,

    give me an example of a situation where you had a troublesome colleague or customer and what you did

    give an example of when you had to manage a lot of information

    i can’t remember the rest of the questions. Hope this helps



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    #3
    Mariahol
    Registered Users Posts: 17 ✭Mariahol


    Great help thanks so much



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    #4
    cute geoge
    Registered Users Posts: 2,859 ✭✭✭cute geoge


    https://www.boards.ie/discussion/2058340188/temporary-clerical-officer-interview-civil-service

    I remember I got asked simular to the above and was also asked my greatest achievment or somrthing to that effect which I said building my own home which he trew a curve ball and asked what would I do differently or change .I just said I would start building earlier in the year and try to make te most of the summer weather to get as much of the job completed



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    #5
    Pixielena
    Registered Users Posts: 11 ✭Pixielena


    Hi, best of luck. I know a friend who got in last year. She was asked a time when she went above and beyond for customer, teamwork, resilience, dealing with a difficult customer. Then the usual why she wanted to leave her current job, tell me about yourself, strengths, weaknesses, what you bring to the role. I have picked her brain because I am on 3 panels, but no interview yet. She said it was relaxed and the guy interviewing was lovely cause she soooo nervous.



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    #6
    CiaraMG14
    Registered Users Posts: 2 ✭CiaraMG14


    Hello, I have an interview tomorrow for a clerical officer role. It would be great if someone who has had an interview for this role could let me know what questions they were asked. Thank you!



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    #7
    eyeheartcapybara
    Registered Users Posts: 41 ✭eyeheartcapybara


    https://www.boards.ie/discussion/comment/122056730#Comment_122056730

    Just make sure you have one or two examples of the competencies and you'll do fine. They asked me about a difficult situation/customer at work

    also when was there a time when you went above and beyond for a customer and describe that.

    It's a very easy going interview, felt more like a chat, so don't worry



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