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Printer problem, advice please

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  • 17-02-2024 7:42pm
    #1
    starlight09
    Registered Users Posts: 263 ✭✭


    Hi,

    We have a HP Officejet 6700 Premium printer with about 10yrs. It always printed off of the computer for us but today for some reason it has stopped printing. I can see that it's connected to the computer and it says that there is 2 items in the queue. I was able to print a Network Test just to prove that it's printing. What can I do to get it to print from the computer again.



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    #2
    happyoutscan
    Registered Users Posts: 5,960 ✭✭✭happyoutscan


    https://www.boards.ie/discussion/2058336647/printer-problem-advice-please

    I'm no expert but might be worth trying to go to 'Devices and Printers' on your pc, find the printer, right click and do a troubleshoot.



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    #3
    Bobtheman
    Registered Users Posts: 2,642 ✭✭✭Bobtheman


    Perhaps it's time has come to print no more. I always found hp printers ****



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    #4
    Spocker
    Moderators Posts: 6,851 ✭✭✭Spocker


    The printer queue could be paused?

    https://www.youtube.com/watch?v=4wZtlNFHTC8




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    #5
    NSAman
    Registered Users Posts: 3,387 ✭✭✭NSAman


    clear the printer cache/queue on you computer.

    Obviously in address is connected through checking.


    open controls panel/my printers and check to see printer is highlighted and using same ip. 192.168.1.something

    if printer is not highlighted install printer again and make it default.

    delete old printer.

    failing that install HP smart and use that as the printer, it will search out local printer



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    #6
    starlight09
    Registered Users Posts: 263 ✭✭starlight09


    Thank you so much for your help.



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    #7
    noahungry
    Registered Users Posts: 59 ✭✭noahungry


    The printer queue paused was the first thing that came to my mind too. Hope you were able to get it to work. Everyone knows how annoying these things are. Seriously, no issues like printer issues. 



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