Dorel Turntable Stand Query.

Hendrickp

Hi guys,

I bought the Q acoustics m20 HD speakers from you a few months back and I'm looking for a Turntable unit and came across the Dorel Concorde Stand on your site and I was looking to see if you would price match the amazon one below by removing the delivery charge to ROI on the Sterling priced white one on your site?

https://www.amazon.co.uk/Novogratz-1324222COM-Concord-Turntable-Single/dp/B07HFVKDG7/ref%3Dasc_df_B079HKMMC5/?tag=&linkCode=df0&hvadid=372000955371&hvpos=&hvnetw=g&hvrand=17373593584269756028&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9047197&hvtargid=pla-429979709999&psc=1&mcid=830231ded01f39728b051f472a142b3d&ref=&adgrpid=76098410346&th=1

https://www.richersounds.ie/p-14991-dorel-concord-turntable-stand-white-turntable-stand-with-record-storage.aspx?swapstore=1

Richersounds.ie: Kenny

https://www.boards.ie/discussion/2058333613/dorel-turntable-stand-query

Hi Hendrickp.

Many thanks for the post.

The white version on Amazon is more expensive than ourselves coming in at £87.99. If you purchase from Amazon for ROI delivery and it ships from the mainland UK you will get hit with 23% VAT and custom charges unfortunately. That's provided they will ship to the ROI in the first place.

We only stock the white version so wouldn't be able to offer the other finishes unfortunately.

Hendrickp

Hi Kenny,

No worries. No harm in asking, as they say. Thanks for coming back to me on it. I'll bash an order through as i much prefer to give you guys my money over Amazon. 😉

Regards.

Richersounds.ie: Kenny

It's always worth a shot Hendrickp.

They are so low margin I can't even offer a deal on one unfortunately :(

Hendrickp

I've just sent through an order for that unit online. Do you have idea when that may get delivered? I live in Kildare.

Richersounds.ie: Kenny

Hey Hendrickp.

It will be shipping out today via DPD so all being well you should get it tomorrow.

I'll PM you over your tracking details now.

Hendrickp

Hi guys,

Just coming back to you on the turntable unit. I put it together today and after I finished I noticed two significant dents in the back panel of the unit. Unfortunately I only noticed them after I completed the job. Just wondering what my options are?

Richersounds.ie: Kenny

https://www.boards.ie/discussion/comment/121750528#Comment_121750528

Thanks for the post Hendrickp and I'm sorry to hear your unit has damage.

Would you be able to send me a couple of photos of the damage including the packaging via PM and I can have a look into this for you?

Many thanks

David

Hendrickp

Hi David,

Many thanks for coming back to me and apologies for the delay in responding.

I'll send pics through on PM now but unfortunately i don't have the packaging anymore as my wife put it out with the bins on Monday and it was collected.

Regards

Richersounds.ie: Kenny

https://www.boards.ie/discussion/comment/121766181#Comment_121766181

Hi Hendrickp.

If you could send the images to Emmaj@Richersounds.ie and copy in sales@Richersounds.ie as Emma deals with all our shipping logistics and will look into things for you in-case we need to place a claim with the courier.

Hendrickp

Will do. Many thanks

Richersounds.ie: Kenny

Thanks Hendrick.

We'll get back to you ASAP.

Hendrickp

Hi guys,

Just coming back to say that Emma was in touch and sorted out my issue. As usual, brilliant service all round. Its the main reason I keep coming back to purchase most of my tech from RS, the customer service is top notch.

Thanks.

Richersounds.ie: Kenny

Hi Hendrickp.

Happy days that Emma has everything sorted :)

As always thanks for the business :)