SSE Airtricity refund due on closed account.

ItHurtsWhenIP

Got an email this morning from SSE to say:

We’re contacting you in relation to a charging error that occurred relating to your now closed SSE Airtricity electricity account. The amount of electricity units you had been billed for is correct, but some of your electricity units had been charged at a rate different to the time band in which they were used. We’re sorry this has happened and have taken steps to correct the error.

I had switched away from them this time last year, for a better rate. They are offering a full refund for the overcharge plus €30.

The number they gave to call, isn't listed on their website, so I'm a little iffy about it.

Anybody else get this?

browne_rob5

https://www.boards.ie/discussion/2058331365/sse-airtricity-refund-due-on-closed-account

Hey - My sister got one last week and it was legit. She thought it looked iffy too and asked me to have a look.

We contacted a different SSE number from their website to confirm it wasn't fraud.

ItHurtsWhenIP

Many thanks.

ardnaras

We switched away from SSE and paid our bill in full over a year ago and they still email ,fone and threaten

us for payment event though hey are informed time and time again that the bill is paid. My advice with SSE is Buyer Beware!