Samsung S24 series

el Fenomeno

https://www.boards.ie/discussion/comment/121708830#Comment_121708830

Still nothing here either.

My fiance and I both had our phones delivered same day. She got her trade in pack on Wednesday, I haven't got anything.

Barr

For those who done the broken phone - has anyone received a return bag yet ?

MoodeRator

I went with the broken/any phone for 250 and I still have no return bag.

mossie

No return bag here either after a week.

donkey balls

Quick one as I've never had the problem with the S22 or S23, So used smart switch last night and it brought over everything from the S23.Just my outlook e mail account shows the e mails received prior to me transferring them to the S24 but when I click to open them there is no content just the senders e mail address.

TheRona

https://www.boards.ie/discussion/comment/121712530#Comment_121712530

What happens when you sync the account again? Smart sync brought across my Hotmail account, but I had to manually add my work exchange account again.

DrZeuss

https://www.boards.ie/discussion/comment/121712743#Comment_121712743

What's a Hotmail account? 😆

TheRona

https://www.boards.ie/discussion/comment/121712937#Comment_121712937

TBF, I don't actually use it. It's just been linked to my Xbox account since forever.

Aguce

I pre-ordered the Samsung S24 Ultra at the Vodafone shop. Got the phone and want the watch, but the claim was declined because: "Unfortunately, the store you have purchased your device from is not a participating retailer on this promotion." On receipt there is no Vodafone name anywhere, just Kings communication. Tried to call Samsung number +3531800777756 on different days, but it's not even connecting. Shop said other customers haven't got problems claiming products. I won't get the watch?!

DrZeuss

https://www.boards.ie/discussion/comment/121714961#Comment_121714961

Did you fill out the Contact us page? Looks like even King Communications is listed on the participating retailer so fill out that form at the very least, or even try Samsung chat on the Samsung website.

https://samsungoffers.claims/sam/giftwatch6/en-IE/qualifying

Toast

That number doesnt look like it should have 353 in front of it. Its either some sort of low rate number or a UK number. Did Vodafone advertise the watch promotion? If so get back to them and put pressure on them to sort it.

On the watch thing has anyone seen a shipping notification on the site who put in a claim last week. Mines approved 4 days but still saying it might be mid March before I see it.

Philip42

https://www.boards.ie/discussion/comment/121715224#Comment_121715224

They're not going to send out watches when it's possible you'll return your phone. It'll be after that window closes I'd say.

Aguce

https://www.boards.ie/discussion/comment/121715221#Comment_121715221

Even before claim I filled that contact page because I was worried Vodafone not being mentioned anywhere on receipt, but still haven't received response after 2.5 weeks :) I have new claim made and will call them on Monday. Thank you guys

SungSamsung

RE: Trade In T&C's

https://shop.samsung.com/ie/trade-in-terms-and-conditions

I have not received the packaging in order to return the trade in handset over the past 7 days.

Assuming they don't have a leg to stand on if its late sent back?

Toast

I emailed them a couple of days ago and they said they'd send out the envelop anytime up to a week after you get the phone so I'd imagine the timer starts then. I'll bring em to the small claims if they mess around and charge me but I assume it'll all work itself out.

dan786

They wont take legal proceedings for worthless broken devices. They are losing money as it is by taking them in. The cost of admin, the envelopes, leaflets, shipping bags and return An Post labels etc.

listermint

https://www.boards.ie/discussion/comment/121716133#Comment_121716133

There isn't money lost in taking phones in.

Barr

Saw these in HDUK

Just bought more smart tag 2 's

£23.33 atm

Nice accessary for the S24

https://www.hotukdeals.com/share-deal-from-app/4290123

dan786

https://www.boards.ie/discussion/comment/121716156#Comment_121716156

Broken phones/earphones/tablets just get recycled by them. Point was they wont take legal proceedings against someone who fails to trade in a broken device, its not worth it for them.

listermint

https://www.boards.ie/discussion/comment/121717013#Comment_121717013

They won't but probably be blacklisted for future trades/phones.

jogdish

Trying to keep the Samsung keyboard as can imagine the AI rewrite is handy at times, is there any voice typing ? Im using S24

Keith186

https://www.boards.ie/discussion/comment/121717361#Comment_121717361

Yeah it's bottom left of the keyboard. Gave it a quick test there it wasn't very accurate.

On the return envelope situation, I'm still waiting for mine, it's over a week since the phone came. Not worried about it, it'll turn up at some stage!

jogdish

https://www.boards.ie/discussion/comment/121717455#Comment_121717455

Bottom left for me is "!#1 " is there some setting im missing?

Earth24

https://www.boards.ie/discussion/comment/121715829#Comment_121715829

https://www.boards.ie/discussion/comment/121715886#Comment_121715886

Mine didn't come after a week and I sent them an email on Wednesday. Got response below Friday (the envelope arrived Thursday)

Dear customer,

Thanks for your email. We are currently working our way through the S24 launch and are sending labels out as quickly as possible so that you can return your trade-in device. You should receive this in the next 5-7 business days. We are aware this is outside the 7 day window. Please rest assured you will not penalized for this delay. If you have any questions, please do not hesitate to reach out to us.

Kind regards,

MacroEV 

Trade-in Team with Samsung

TheRona

https://www.boards.ie/discussion/comment/121717554#Comment_121717554

It will be below the keyboard, where the navigation bar would be.

I use Google Voice typing, but really miss the automatic punctuation from my Pixel. I thought that the Samsung Voice typing would have punctuation, but it seems not?

Edit: Actually, now I'm testing the voice to text using the Samsung keyboard and it seems that it does in punctuation. But the only problem is that it's terrible it understanding what I say most of the time.

corks finest

Huge difference in price though,

I’ve a 14 pro max and may go for the 8 pro

had the 7 pro

pixels are nice but when I go to trade them in they’re not worth a lot

dan786

Just on the trade in packs, just found out a friend ordered a phone in December and till date has not received the trade in email/pack. It was also a broken device trade in.

PTH2009

The MP4 recordings from the phone seem to have a different codec thus needing to purchase 'video extensions' if you're a user of 'Films & TV' player

Barr

I wonder what's the point of samsung paying for/ time involved for people to give them their broken phones.

 Surely they are losing money with such a offer 

listermint

https://www.boards.ie/discussion/comment/121721447#Comment_121721447

All devices have some value. It balances itself out. But yes Samsung would have done the maths on sales estimates and the offers across the board. Hence why they time box things and also change trade in vales on a whim.