Eir fibre vs VM

Melloh

Just has eir 500mb on new fibre lines installed - im within my 14 day cooling off currently. speeds good so far. 24 month contract for 40 quid broadband only.

have phoned VM to cancel (73 pm for 370mb) -offered 55 pm 12 month contract for 500mb. She also said that the annual increase on eir can be up to 11% of undiscounted rate (CPI + 3%)(looked at their website was 8% in 2023).

VM have CPI + 3.9% so is this not amounting to something similar?

Are Eir new fibre speeds likely to get worse? congestion etc?

she also said Eirs T&Cs agree to automatic price increases if co wants to - not so with VM apparently.

Also spoke about contention and not guaranteed speeds etc. I know a lot is sales pitch but any info on this issue?

Anyway in 2 minds now - any advice?

vicM

https://www.boards.ie/discussion/2058323462/eir-fibre-vs-vm

Funny She said that Eirs connection is contended. She was referring to the FTTC (FIbre to the Cabinet) which isn't what you have (FTTH). with FTTH you almost guaranteed those speeds sans a fault. Ironically most likely the VM connection will be contented as they generally use a fibre link to a node and then coaxial cable to the premises, esp for residential customers.

As for the price increases, how can they allow companies to write into the contract that they can increase the price mid contract??

Melloh

Cheers interesting. Guess you can say anything you want to a ludite like me. So eir FTTH should be fairly guaranteed the speeds. She reckons they were only guaranteeing 100mb!

Currently on WiFi I'm getting 250mbps upstairs away from router.

Dunno re the price increase. Couldn't find that in T&Cs tbh but its also quite the amount of documents to read through.

Glaceon

The same company who tried to prevent me from leaving them for Digiweb by claiming that my new fibre line is shared with 18 others, even though their service was delivered over copper coaxial cable with latency spikes. I made sure to tell her that. I'd take no heed.

The Real B-man

https://www.boards.ie/discussion/comment/121392485#Comment_121392485

Bandwidth is shared with others 30/1 ratio on openeir i believe.

This is the case for all residential service provider's it just depends how on the network and method it's delivered.

to your home Copper/Fibre/FWA

Glaceon

https://www.boards.ie/discussion/comment/121392580#Comment_121392580

That's true for all of them though, I found it a bit offensive that she tries to suggest they were any better. Then again I hate VM with a passion, was only with them at the time because they were the only option. I jumped ship as soon as I could.

pizzahead77

At lot of VMs new installs are FTTH but that depends on the area so you don't have the same issues with coax although I never had any major issues with them when I had coax.