Got Laptop back from repair - slight remaining fault. Is it justified to send it back again?

Sugar_Rush

I have tech insurance with Curry's.

A few weeks ago the screen stopped working, then then entire computer stopped functioning at all.

Sent it for repair via my tech insurance, came back with a replaced screen.

There's a dead pixel however which I immediately noticed.

It's just one pixel but, on black screen settings it's kind of annoying.

......

If I send it back for further investigation, would that be excessive, or would they expect me to simply live with it? (as they may feel it's too minor to warrant a repair).

The screen is still within the 90 day warranty period mentioned on their repair information letter.

....

Thoughts? (machine is one year old btw).

Flinty997

Check what the insurance policy says about dead pixels.

con747

https://www.boards.ie/discussion/2058310576/got-laptop-back-from-repair-slight-remaining-fault-is-it-justified-to-send-it-back-again

You got a new screen which is faulty, send it back. You don't pay insurance for nearly fixed items.