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Class action lawsuit

  • 22-08-2023 5:30pm
    #1
    NineElevenEleven
    Registered Users, Users Awaiting Email Confirmation, Registered Users 2 Posts: 1 ✭


    Hi,

    Anyone here taking BOI to court after the terrible technology outage this week? I was unable to transfer money and to check my account, now they also blocked it.



Comments

  • #2
    jahalpin
    Registered Users, Registered Users 2 Posts: 1,031 ✭✭✭jahalpin


    https://www.boards.ie/discussion/2058310383/class-action-lawsuit

    What are you going to sue them for? Under the terms and conditions (section 9.7) that you are deemed to have agreed to by operating your personal account they are not liable for any interuption to the operation of your account due to failures of computer software or hardware etc



  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    There's also no such thing as a class action lawsuit under Irish law with the sole exception of GDPR.



  • #4
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058310383/class-action-lawsuit

    Hi there, thanks for getting in touch with us.

    We sincerely apologise for the disruption that this outage caused. This issue has been resolved and you should have full access to your account as normal. If you are experiencing any log in issues at the moment please call our Customer Service team and one of our colleagues can certainly get this resolved for you. The number you can call is 0818 365 365. The team is available from 9am to 5pm Mon-Fri and from 10am to 2pm on Saturday.

    Thanks, Sarah



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