Installer says that Quantum 70 batteries need to replaced after 2 years per regulations. TRUE?

Mossy

HKC Quantum 70 was installed over three years ago, recently been getting "battery packs needs replacing" message.

I asked the installer to reset the timer on the message, via the app, and he said he'd have to replace the battery because it's dead.

I told him I was aware that the message is programmed to trigger after three years and it will go away if he resets the timer, and said the "regulations" say the batteries need to be replaced every 2 years.

Is there any truth to that claim?

walshtipp

https://www.boards.ie/discussion/2058309459/installer-says-that-quantum-70-batteries-need-to-replaced-after-2-years-per-regulations-true

Never heard of that to be honest. Battery just needs to be able to power the system for 12 hours in the event of a mains failure. This can be checked by measuring the battery capacity with a tester. They generally last four years or so in my experience.

altor

https://www.boards.ie/discussion/2058309459/installer-says-that-quantum-70-batteries-need-to-replaced-after-2-years-per-regulations-true

Quantum battery pack after the timer runs down in 3 years is about 80/85%

After 6 years, or the second 3 year time down Id be advising to replace.

Sensor batteries vary depending on device, manufacture says 2 years but they last longer than that.

Mossy

https://www.boards.ie/discussion/comment/120983773#Comment_120983773

I measured the open-circuit voltage of the battery pack at 10.5V, and the sensor batteries are close to nominal voltage.

With that and the information posted by you guys above it looks like I won't need to replace the batteries for a while yet.

Seems like the idea of regulations requiring the battery pack be replaced every two years is nonsense he invented to scare me into replacing batteries.

KoolKid

There's no rwg that puts a time on a battery. There is a proven correct way to measure current consumption in standby mode and in the event of activation and what is required. If your installer is claiming to know this without even testing the batteries get yourself a new installer