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Over charged by eir

  • 13-06-2023 9:44am
    #1
    Registered Users, Registered Users 2 Posts: 11


    I had a look at my historical eir BB/phone bills and looks like I have been over charged by at least €1000 over the last 3/4 years. I brought this to Eir's attention and they offered me a €400 compensation saying this is all they would offer because I did not bring the discrepancy to their attention until now. How do I find out what are my rights?



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