Shannon Radar being replaced.

Tow

I wonder what their Service Level Agreement says.

StormForce13

https://www.boards.ie/discussion/comment/121964506#Comment_121964506

Of course it does! Many thanks for the correction.

I can understand it being attached to the old Department of the Environment, but assumed that it had been relocated when that Department changed its focus to trying to build more houses.

squonk

I’d say there’s no SLA although you’d think a manufacturer would institute an SLA at least for tge warranty period just to make themselves look good. I suppose the part is stuck in a DHL facility in the Netherlands lol

cml387

https://www.boards.ie/discussion/comment/121969343#Comment_121969343

It's a bit much to expect the radar to predict your microclimate. If it's drizzling outside you hardly need the radar to confirm it.

Discodog

https://www.boards.ie/discussion/comment/121970770#Comment_121970770

No but we would like to know when it will start/stop.

squonk

https://www.boards.ie/discussion/comment/121970770#Comment_121970770

it’s drizzle over a relatively large area and it can come in waves so seeing an image of that definitely is useful for planning activities whatever you think.

10-10-20

https://www.boards.ie/discussion/comment/121971826#Comment_121971826

Drizzle is typically low cloud while rain falls from further up. Weather radars can't pickup low-lying drizzle from a distance due to the curvature of the earth, so it's not likely that the Shannon weather radar will ever identify drizzle over Galway. Sorry dude!

Chris_5339762

https://www.boards.ie/discussion/comment/121969624#Comment_121969624

Probably parts which are coming from the US and which are now caught up in customs.

Tow

https://www.boards.ie/discussion/comment/121975257#Comment_121975257

It is a German system, an SLA for their military radar is available per the link below.

No doubt we opted for basic cover. Not the stick an engineer on the first (or hire a) plane with pallets of spare parts option.

https://electronics.leonardo.com/documents/16277707/0/Radar+Systems+(MM08027+10-22).pdf

In saying that, I wonder if there is nothing wrong with the new radar and the issue lies elsewhere. There may have been nothing actually wrong with the last radar!

StormForce13

Regardless of what level of cover ME may have opted for, presumably the warranty would have been valid for at least 12 months? And this thread suggests that it went live on 24 October last, so it's well within warranty period.

The following blather - taken from the above link - is mildly amusing:

"Systems developed by the company are high value assets, created with the promise of an effective operational life-cycle.

To guarantee total customer satisfaction, after-sales support services are carefully engineered to ensure high levels of systems performance. We have a dedicated department which consists of specialists, along with a network of value-adding partnerships with support related companies, in order to provide the best aftersales support to our valued customers …… "

Presumably all of those fantastic "specialist staff" in the company's "dedicated department" go skiing over the Easter weekend!

And I suspect that whoever who wrote that bilge stifled a guffaw as he wrote "our valued customers"!

aob9

The tax paying public deserve a meaningful update on this pathetic situation. "We are working to resolve the issue" is useless information. It's a brand new piece of kit. It was upgraded to prevent this very situation. We have a storm forecast for this weekend and no live radar to track the rainfall.

pauldry

The sad thing is I remember the Summers of 2007 to 2012 and they were terrible weren't they but radars online were much better back then, even drizzle was possible to detect sometimes. How have radars online deteriorated so much yet everything else has improved 1000 fold?

Chris_5339762

Two April storms coming from the south west and the radar in the south west is not working. Joke. How often are the UK radars ever down?

giveitholly

Radar seems to be back up working on the met eireann app

InAtFullBack

https://www.boards.ie/discussion/comment/121952544#Comment_121952544

To be fair, it's at least 25 miles inland from a WNW wind:

10-10-20

https://www.boards.ie/discussion/comment/121980555#Comment_121980555

But it's also on the Shannon Estuary. Salt exposure can be a significant issue.

CrowdedHouse

Radiation from the nukes that yanks bring through Shannon 😀

Chris_5339762

Back on ME website. Reckon there could have been a bit of "get that f*cking thing back up before the storm hits"

almostthere12

Shut it back down please, I was living in an alternate reality there for a while where it wasn’t raining…….until I’d look out the window!!

BolloxChop

Gone again by the looks of it...

Discodog

New notice on the app. Reoccurrence of a technical issue.

StormForce13

https://www.boards.ie/discussion/comment/121987088#Comment_121987088

I really hope that the Ukranian Military isn't depending on this incompetent shower of German radar manufacturers for their Air Defence Systems. Because if so, then they're bunched!

dmc17

Hope they got more than a 24 hour warranty on the new hardware

Comhrá

https://www.boards.ie/discussion/comment/121987149#Comment_121987149

Sounds more like something they bought on Ali Express rather than from Germany.

aob9

It's increasingly apparent that ME didn't do a full reinstall of essential hardware during the upgrade. It's very likely this an associated piece of aging equipment that's giving this new problem.

JCX BXC

Which is just bizarre, they took months to get the thing working, it's not like they swapped it out overnight.

giveitholly

Seems to be working again

zell12

Doing its thing at 12:00

Speak Now

https://www.boards.ie/discussion/comment/121992145#Comment_121992145

You'd have to be a bit suspicious of the prefect symmetry of those rings lol.

Discodog

Looks like it's down again.