App Error

GaryMac01

Hello,

My BOI app stopped working last night. I deleted the app and re-downloaded it, and every time I try to load it up, I receive an error saying "We are unable to process your request at this time. Please try again later."

Any idea how to resolve this? I have tried the usual; clearing cache, uninstallin and installing and restarting my phone.

Thanks

Gary

Bank of Ireland Reps

https://www.boards.ie/discussion/2058296922/app-error

Hi,

Thanks for getting in touch.

I am sorry to hear this. Our customer service team are available on 0818200362. If you select option 3 you will get through to an agent who will be happy to help.

Thanks, Megan

GaryMac01

Hi Megan,

I have ASD and would prefer to communicate in a written format. Is there a way to resolve the issue without a phone call? I was looking for a web chat function on the BOI website but was unable to locate it.

Thanks,

Gary

Bank of Ireland Reps

https://www.boards.ie/discussion/comment/120611510#Comment_120611510

Thanks for getting back to me Gary. I have sent you a message to assist you further with this. Thanks, Megan