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Panda compost/brown bin

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  • 14-04-2023 7:09pm
    #1
    Registered Users Posts: 3,706 ✭✭✭


    Panda have increased the cost of the brown bin from 0€ per lift to 3.80€ per lift ,that's 197.60€ increase for a lift for 52 weeks of the year plus the usual service charge and charges for the other bins.



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Comments

  • Registered Users Posts: 3,706 ✭✭✭horse7


    2023 Pricing


    Your Service plan for the coming year effective 8th May 2023 is outlined below:


    Half Yearly Service Charge €62.50

    240L General Waste Per Lift €10.25

    Recycling Per Lift €0.80

    Recycling per Kg €0.045

    Compost Per Lift €3.80


    If you would like to discuss options, please email customercare@panda.ie and one of our agents will be happy to assist you.


    About Panda


    As Ireland’s largest and most carbon friendly recycling company we have invested extensively in our collection fleet so that your collections are the most environmentally friendly in



  • Registered Users Posts: 3,706 ✭✭✭horse7


    As Panda only collect the bin every second week it's 99€ not the 197€ mentioned previously. Still a huge amount.



  • Registered Users Posts: 1,966 ✭✭✭Heighway61


    Not a direct reply to your post but Panda are just a dreadful company. I would advise to take any other available option.



  • Registered Users Posts: 601 ✭✭✭tvjunki


    Those in Fingal area in Dublin have only access to one bin provider and that is Panda. Fingal County Council only gave one licence for house hold waste collection.

    Just got notification that they will now charge extra for green (garden waste) . Thought the €120 service charge was to cover the garden waste! Service charge was €110 the year before. 

    Oh they did say I could have an extra garden waste bin and recycling bin! How good of them but they will charge per lift!

    Oh I forgot to say they started charging per lift and weight for the recycling the year before.

    Complaining to Fingal County Council is a waste of time as they are not interested. They are getting money for the one licence they have issued. Panda/green star collect the bins for Fingal offices as well.



  • Registered Users Posts: 601 ✭✭✭tvjunki


    If you are in Fingal you do not have a choice but to use them.



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  • Registered Users Posts: 5,822 ✭✭✭appledrop


    That's not true about only 1 bin company in Fingal, we use Panda but some of our other neighbours use another company, I know because our bins go out on different days depending on company we use.



  • Registered Users Posts: 3,706 ✭✭✭horse7


    It may make no difference but I suggest if like me you are unhappy with these new charges please email and also phone them on Monday. Thanks.



  • Registered Users Posts: 601 ✭✭✭tvjunki


    Can you please name them so we can check the rates and charges? If they are using for commercial bin collection then they have other options. I contacted 3 companies last year and none would provide bins apart from Panda. (North County Dublin)



  • Registered Users Posts: 5,822 ✭✭✭appledrop


    I actually don't know who other company is.

    Never noticed but its definitely not Panda anyway, are you in a new estate or is this some new rule that us just brought in?

    Not commercial company just household bins, about half of us use one company around here and half the other.



  • Registered Users Posts: 848 ✭✭✭timetogo1


    Greyhound pick up in Swords.



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  • Registered Users Posts: 3,128 ✭✭✭Dr_Colossus


    I'm in Dublin 15 and got the same email. Massive increase on the brown bin charges.

    I've been with Panda for nearly 7 years and thus far found them very reliable. While the service charge increase last year was unwelcome it wasn't extortionate after a number of stable years at €55 every 6 months. The introduction of the recycling charge per lift and per kg prior to that was also unwelcome but somewhat understandable given the change in the market with China no longer importing European waste. Also a per lift charge somewhat dissuades users from unnecessarily putting out bins when not always necessary.

    As such I wouldn't be adverse to a reasonable per lift charge for the brown bin but €3.80 in my book is not reasonable. Something more like the recycling lift charge could be appropriate but unlike recycling you can't leave a brown bin fester and mould for weeks on end especially during the warmer summer months. Also is brown bin waste not a revenue generator for companies in the form of compost? Where did they pluck that €3.80 number from and why isn't there an offsetting reduction in the bi-annual service charge?

    I will be emailing Panda with a compliant and since City bins are available in my area I'll also be investigating their pricing with the hopes of moving. Worse case scenario I might need to look at a composter and get rid of the brown bin entirely but you can be sure I wouldn't get any reduction in the service charge with that either.

    I previously inquired with Panda about getting a 120 litre general waste bin since the per lift charge on the 240 litre bin is so expensive at over €10 but they advised they don't provide that option so it results in trying to compact/compress all such waste and put it out as infrequent as possible.



  • Registered Users Posts: 3,706 ✭✭✭horse7


    Have sent them an email.



  • Registered Users Posts: 35,814 ✭✭✭✭BorneTobyWilde


    Just how big is the brown bin, what litre is is??? Surely you'd not fill one a week if it was a 140l bin ?



  • Registered Users Posts: 3,128 ✭✭✭Dr_Colossus


    120 litre, it's only collected every second week (alternates between brown bin and recycling with general waste every week). With garden trimmings it's very easy fill and previously enquired whether they had a 240 litre option which they didn't. Now with the increased pricing you can get a 2nd bin but you pay on the double for it with the exorbitant lift charges.



  • Registered Users Posts: 1,066 ✭✭✭xper


    So what's the deal here? Panda don't seem to publish their pricing anywhere anymore. Are they now just dreaming up whatever range of price plans will extract maximum payment from their existing customers? Is there no regulation around this?

    I've received my new price plan today too:

    Quarterly Service Charge         €52.50 

    Quarterly General Waste Allowance 105Kg 

    General Waste Excess per Kg     €0.30 

    Recycling Allowance             Unlimited 

    Compost Allowance             Unlimited 

    That will be effectively a flat annual charge of €210 for me as I put the black bin out usually only once/qtr. Now some of you might be jealous but as a singleton Im a fairly light user and my annual bill for a much smaller annual charge plus per lift and per kilo charges on all bins was coming to about 140 a year so this is a c.50% increase, well above inflation.



  • Registered Users Posts: 2,240 ✭✭✭Mav11


    I got the same, DLRCC. I have just, yesterday, paid my current invoice which included the annual service charge 27/3/23 to 26/3/24 €90.13.

    Then got the email this morning that the services was going to change as per the above but they would give me credit for the amount paid.

    Very sharp practice from Panda. They waited until I had paid to change the T&C's. Who regulates this crowd?

    Edit: just sent an email complaint to the CCPC

    Post edited by Mav11 on


  • Registered Users Posts: 10,972 ✭✭✭✭the_amazing_raisin


    I've seen Greyhound collecting household bins in Fingal

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 601 ✭✭✭tvjunki


    I think Greyhound and Panda are owned by the same group but I could be wrong.

    Greyhound provide commercial waste collection for councils. When you go to swords recycling it is greyhound that drops the skips/ bins I. The recycling centre.



  • Registered Users Posts: 601 ✭✭✭tvjunki


    Panda provide different rates depending on what County Council the property is in.

    Panda has two plans for Fingal. Standard and lite plans. Will see if I can find it. More than likely both have gone up.



  • Registered Users Posts: 5,265 ✭✭✭greasepalm


    Dont know if you can use Bonkers for checking out pricing.



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  • Registered Users Posts: 2,240 ✭✭✭Mav11


    I doubt it because Panda do not publish their prices and these prices vary by collection area.



  • Posts: 0 [Deleted User]


    Compost at 3.80 a lift is a bargain. Here's mine...


    140L Waste €5.65

    140L Recycling €2.65

    140L Organic Bin €7.50

    25L Glass Free

    Service Charge €5.25 per month



  • Registered Users Posts: 2,240 ✭✭✭Mav11




  • Registered Users Posts: 10,972 ✭✭✭✭the_amazing_raisin


    Reckon the bees will be thanking panda for all the wild gardens this will result in 😂

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 770 ✭✭✭cobham


    South County Dublin here and this is our new plan

    Your Service plan for the coming year effective 1st May 2023 is outlined below:


    Quarterly Service Charge                  €52.50

    Quarterly General Waste Allowance  105Kg

    General Waste Excess per Kg           €0.30

    Recycling Allowance                          Unlimited

    Compost Allowance                           Unlimited

    We had annual charge and per lift and per kilo weight charges previously. We use compost bins in garden so only garden waste into the 'brown bin' and it is too small but cannot have a larger size. We take glass to local bottle banks. Big increase but will have to dig out old bills to itemise.


    Suggest change the title of this thread to 'Panda Bins'



  • Registered Users Posts: 2,240 ✭✭✭Mav11


    DLRCC? It seems that the per lift charge has gone?

    What is pissing me off here is that they sent me an invoice on Wednesday with a standing charge of €90.13 up to april 2024, which I paid yesterday. Then got notified after close of business yesterday, when they had my money, of these new increased prices. Very sharp practice which is why I have contacted the CCPC.

    I suggest others would do the same!



  • Registered Users Posts: 28,551 ✭✭✭✭AndrewJRenko


    I'm in DLR area and got no notification of any increase from Panda.



  • Registered Users Posts: 2,240 ✭✭✭Mav11


    Got mine yesterday after paying the invoice. Did you pay yours yet?



  • Registered Users Posts: 28,551 ✭✭✭✭AndrewJRenko


    I'm on a monthly direct debit, though I've just noticed they didn't charge me in March for some reason. I'll check with them on Monday.



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  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,913 Mod ✭✭✭✭L1011


    Likely to be a massive uptick in home composting also.

    If you do go down that route - no cooked food or raw meat unless you actually like rats; and you may need to do stuff like layering in newspaper if you are adding lots of grass clippings. The week that my bin company added brown bins I stopped doing it; and would probably stay stopped even if they brought in a reasonable charge; but if it was by weight I'd be going back. Or paving both gardens.



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