One person, 23k complaints

knucklehead6

One individual was responsible for almost 90% of all complaints about noise from aircraft using Dublin Airport last year – filing a daily average of 64 incidents with the airport operator, DAA.

The serial complainant, who had been reporting claims of excessive noise from aircraft taking off and landing at Dublin Airport on almost a daily basis since 2019, lodged a total of 23,431 complaints in 2022

obviously has little to be doing

NSAman

They dont have a job obviously

HeidiHeidi

I'm fairly sure there was a lengthy thread about this person before.

WishUWereHere

https://www.boards.ie/discussion/2058283026/one-person-23k-complaints

Pardon me KH, but that person should be classified as a ‘knucklehead’. ^__^

I’ll get my jacket.

GBX

Yeah I think they want the title for most complaints every year.

Dial Hard

https://www.boards.ie/discussion/comment/120204984#Comment_120204984

There was.

MrMusician18

It's almost certainly an automated complaint. Something like a raspberry pi set up to an acoustic meter and an email server that fires off these complaints every time the threshold is breached.

micar

that's 64 per day.

Copy previous email (same one being used for the last number of years), open new email and paste.....add email address (customerexperience@dublinairport.com) and send.

You could easily do 64 emails in 15/20 mins.

Donald Trump

Write a script and forget about it. Let it run away there itself shooting off emails

L1011

https://www.boards.ie/discussion/comment/120205166#Comment_120205166

Someone got prevented from making further complaints about some UK airport as his script failed to account for cancelled flights and objected to noise from flights that never happened. Only became obvious during an airline strike I think.

Donald Trump

https://www.boards.ie/discussion/comment/120205274#Comment_120205274

I'd imagine some of the flight tracking websites have APIs you could easily use.....or even scrape their sites intermittently

Caranica

Does he need an annual thread? Presume it's the same guy

https://www.boards.ie/discussion/2057999464/3100-complaints-6-months-1-guy-dub

Jarhead_Tendler

https://www.boards.ie/discussion/comment/120204981#Comment_120204981

Wonder is it one of the current affairs regulars lol

Larbre34

I live maybe 2 kms from this guy's given location, as the crow (or apparently the A340 with original CFMs) flies.

I do notice aircraft noise. About once a week. On the 28L climbout in the morning. If the weather is still or there is a gentle following breeze from the north/northeast, which there isn't if 28L is in use for departures. In other words hardly ever.

I can see aircraft on the 10R approach in the distance, from my upstairs windows, but never hear them. Ever.

So even if there were a regular amount of aircraft noise, I still wouldn't have much sympathy with the complainant, because we live in a City and its never intrusive.

But there isn't, so chappy is clearly mentally disturbed in some fashion and I don't see why DAA people should have their time wasted in this fashion.

A permanent injunction should be granted to the Authority, against ever having to receive correspondence about noise from this character, ever again. Because its gone far beyond amusing.

MrMusician18

https://www.boards.ie/discussion/comment/120205439#Comment_120205439

I think it depends. If he has 20k records where noise levels exceed those permissible, well then he is absolutely entitled to complain 20k times.

That's the question really.

Del2005

https://www.boards.ie/discussion/comment/120205570#Comment_120205570

It would depend on how their equipment is calibrated. The fact that noisy aircraft are banned from the EU and they are flying approved approaches and departures would imply that their equipment may be faulty.

@Larbre34 All mail systems allow rules. They'll have a rule set up for the persons emails to go to a folder. No one is going to read 60 emails a day from the same person.

lordleitrim

It almost sounds like a bot. Why does the taxpayer funded complaints system facilitate this type of madness? Yes, make a valid complaint about noise but allowing 1000s to be recorded for official statistics makes a mockery of any noise impact gauging initiative. There should be a one complaint per day per person maximum allowed.

It would be like having a survey where people respond to whether they love Marmite. 1000 people would say no but if i voted 99000 times saying I love it then the results show 99% of Irelands population love Marmite....meaningless!

I live in the area too and apart from hearing the odd passing flight that is no noisier than a bin truck or someone putting out their wheely bin, it absolutely is not a noise pollutant in the area. Clearly an individual with OCD or other mental health issues...

Padraig Mor

TBH I reckon it could be as simple as one lunatic sending a daily email copying and pasting the list of Dublin flights for that day.

Karppi

https://www.boards.ie/discussion/comment/120205850#Comment_120205850

Please explain your comment, “tax payer funded complaints system”.

Karppi

“It would depend on how their equipment is calibrated”?? What? It’s more pertinent to say “it depends on how the complainants ears are calibrated”!

MrMusician18

https://webtrak.emsbk.com/dub1

I didn't know that DAA have a live noise portal.

Very interesting

Karppi

https://www.boards.ie/discussion/comment/120206139#Comment_120206139

It’s a fascinating resource.

Larbre34

I can say without fear of contradiction that noise limits are not broken by aircraft over or near Ongar.

plodder

https://www.boards.ie/discussion/comment/120205570#Comment_120205570

In fairness, if he wants to make a complaint, it should be made by him personally and not by a bot he has created. It's fairly ridiculous to be treating noise complaints made by software bots the same as real people.

Del2005

Could the DAA take this person to court for harassment or get an injunction to stop them sending automatic communicatios?

If a company was doing this to an individual they would be in serious trouble with massive fines, why can't an individual be fined for harassment of a company?

magicbastarder

https://www.boards.ie/discussion/comment/120205570#Comment_120205570

agree - but it'd be a nice PR gesture for DAA (maybe better if it was the IAA) to offer to calibrate his equipment, or set up a similar station near him and confirm or deny the accuracy of his claims.

TipsyMcStagge

I think if ever became this bitter, twisted and sad I'd shoot myself.

NUTLEY BOY

https://www.boards.ie/discussion/comment/120205124#Comment_120205124

Out of curiosity, can the acoustic meter be triggered by a noise other than that of aircraft or do aircraft have a distinguishable acoustic fingerprint ?

Karppi

https://www.boards.ie/discussion/comment/120214863#Comment_120214863

I've known older systems to be triggered by a nearby cow. But the system that the airport has is very sophisticated, and the outputs can be viewed here

https://webtrak.emsbk.com/dub1

The noise monitor you bought and installed in your back garden will not be as sophisticated.

joujoujou

The solution - allow only complaints sent by registered letter, strictly one letter per complaint.

€1.35 at the moment, plus cost of envelope and paper, not to mention biro(s) or printer ink.

Sorted.

Ish66

DAA should just block his emails and bounce them back, Nutjob

Blut2

https://www.boards.ie/discussion/comment/120227594#Comment_120227594

Even just only complaints by letter would do it, it wouldn't have to be registered. Its very unlikely this guy would be willing to spend tens of thousands each year on stamps. And if he did at least An Post would benefit.

magicbastarder

ah yes, welcome to 2023, where only allowing complaints on actual paper would not be seen as a wilful attempt to stop people complaining.

feelings

They've plenty of staff in DAA, so no problems replying to each complaint individually.

Andrewf20

I heard recently that plans for a runway there of the current length were in place since 1968. There was also a runway there back in the 1970/80s although much shorter.

With this being the case I have less sympathy for people complaining of the noise.

If you decide to buy a house near an airport and dont research future plans for runways, then you need to bear some of the responsibility.

Hotblack Desiato

All true in relation to the north runway whingers. But this guy doesn't live anywhere near the north runway and was at this well before it opened.