Samsung black screen of death

LoopyL

Hi all,

I have recently returned from a trip abroad. When I was away I noticed a small bit of pink/purple creeping into my screen. I googled it and it said moisture was getting in but I could not see any damage. Anyway this continued for 2 weeks until I flew home on Monday and as I came home black started to creep across the screen until I could no longer use the phone. The phone is on it is getting messages but I cannot access any of the data on the phone and unfortunately I didn't have it backing up for the last month.

Could anyone advise if they think a simple screen replacement would resolve the matter or would I need to go to someone and have them try to get the data off the phone?

Its a Samsung Galaxy A9 (2018) and I live in Galway so ideally someone who is based here to get it fixed.

Thanks for your help!

GIMP

5 year old phone isn't really worth getting the screen replaced, personally I would replace it. You could connect to a laptop to see if you can back up any critical data

LoopyL

I have tried connecting it to the laptop but it needs to be approved and I cannot do anything with the screen to approve it. Have also been trying to find someone to remove the data but has been unsuccessful so far unfortunately

rustledjimmies

Check out this thread: https://www.boards.ie/discussion/2058280717/screen-dead-samsug-a9-need-to-retrieve-pictures

It's possible to hook your phone to your TV and use a mouse as input device. Thread is even about the same phone as yours.