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New TV faulty

  • 12-01-2023 7:46pm
    #1
    NewClareman
    Registered Users, Registered Users 2 Posts: 1,498 ✭✭✭


    Hi,

    My third tv from you, web order WEB-153173, was delivered on the 6th Jan. While installing it today, horizontal bars appeared on the TV and I can't fix this. I have tried the following:

    1. Unplugging the TV for a number of minutes.
    2. Full factory reset.
    3. Software update.

    The lines appear on every setting and when using apps. Switching on/off has no effect on this.

    It was shipped in packaging from a very large TV which I brought to recycling, last Tuesday.

    7E933730-4528-4CB9-8495-CAE1B06076A6.jpeg
    F2533A9A-EB30-41DD-8D3A-9E2ED2AE334B.jpeg

    Regards,

    NCM



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