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Not receiving SMS verification all of a sudden

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    #32
    Henry Ford III
    Moderators, Business & Finance Moderators Posts: 17,621 Mod ✭✭✭✭Henry Ford III


    Push notifications and SMS messages can be a bit hit and miss sometimes.



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    #33
    daheff
    Registered Users Posts: 5,834 ✭✭✭daheff


    You will need to call them. Same happened to me also. Somebody on their side changed a setting which disabled the feature. They tried to tell me I had done it in there app, but I told them I don't use the app so it couldn't have been me.



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    #34
    coylemj
    Registered Users Posts: 25,332 ✭✭✭✭coylemj


    If you're not getting a notification from a particular app, go into Settings/Notifications/App Notification and see if notifications are enabled for that app. If the app is not even listed, tap the three vertical dots in the upper-right corner and tap 'Show Systen Apps', this should 'unhide' the app and you will be able to enable notifications.

    I have a credit union app on my phone, in the app settings it said that notifications were 'blocked' for the app and there was no sign of the app in 'Notifications', even with 'All' selected. The procedure above was the only way I could enable notifications for the app.



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