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TESUP wind turbine problems

  • 15-11-2022 7:12pm
    #1
    dontom
    Registered Users, Registered Users 2 Posts: 33 ✭


    Anybody here with the same problem.

    Turbine ordered and paid 6 month ago and nothing delivered so far...



Comments

  • #2
    Ubbquittious
    Registered Users, Registered Users 2 Posts: 6,256 ✭✭✭Ubbquittious


    I didn't buy one but apparently it is a common enough thing to happen. Where did you buy it from?



  • #3
    dontom
    Registered Users, Registered Users 2 Posts: 33 ✭dontom


    Bought and paid for it online through their website. Got email confirmation for order and payment.

    I wonder will I be the only one in Ireland with that problem.



  • #4
    ELM327
    Registered Users, Registered Users 2 Posts: 22,217 ✭✭✭✭ELM327


    Tesup are very very problematic. They have a flashy website and not much else.



  • #5
    unkel
    Registered Users, Registered Users 2 Posts: 65,717 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    Send them a few emails over the next week or two demanding delivery before a set date within a reasonable time (like 6 weeks) or a full refund. Remind them a few times of the upcoming deadline and when the deadline has passed, start a dispute with your payment card company. You should be able to get a full refund, don't worry.


    In the meantime, plan on installing a large solar PV setup instead 😁

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  • #6
    ELM327
    Registered Users, Registered Users 2 Posts: 22,217 ✭✭✭✭ELM327


    Agreed. A refund would be the best outcome. Spend the money on PV!



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  • #7
    dontom
    Registered Users, Registered Users 2 Posts: 33 ✭dontom


    Ok Unkel, thanks for advice, that's what I will do....



  • #8
    mmhoover
    Registered Users Posts: 1 ✭mmhoover


    https://www.boards.ie/discussion/2058271924/tesup-wind-turbine-problems

    Hey, wish I had seen this sooner. We bought a turbine back in early July, it's now October. No refund, no product, nothing. We're trying to pursue legal action against the company. Small claims in Ireland says we don't qualify because their closest address is in the UK, UK small claims says we don't qualify because we don't have a UK postal address ourselves.


    Any success on a refund on your end? (Ireland based, btw. So, you're not the only one.)



  • #9
    unkel
    Registered Users, Registered Users 2 Posts: 65,717 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    https://www.boards.ie/discussion/comment/121290524#Comment_121290524

    If you paid by card, just initiate a refund from your card company.

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    https://www.adverts.ie/member/5856/ads



  • #10
    JayBee66
    Registered Users, Registered Users 2 Posts: 311 ✭✭JayBee66


    Comments are turned off, on their YouTube channel. No Twitter channel at all. Poor ratings on Amazon, TrustPilot and just about everywhere on a Google search. Somewhat of an alarm bell for me.

    Either they had good intentions and the company is struggling or it's a scam.

    Tesup is an anagram of Setup.



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