Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Payment never arrived

Options
  • 04-11-2022 12:53pm
    #1
    Registered Users Posts: 318 ✭✭


    Hi I made a payment from my account and it never arrived The 2 different banks are saying each other are responsible Is there any way this problem could be solved Thanks


Comments

  • Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there,

    Thanks for getting in touch with us here today. If you made the payment from a Bank of Ireland account you can request a proof of payment by logging into your account, select services and send us a message. Once you receive the proof of payment you can provide this to the receiving Bank to help locate the payment.


    I hope this helps.

    Thanks Jen



Advertisement