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HKC tamper activating while alarm unset

positivenote · 2022-11-01 08:33:23

Hi guys, any way I can turn off a tamper switch that keeps activating even when the alarm is not set? Engineer isn’t calling untill later in week. Alan us HKC and it’s the same tamper switch that keeps triggering… again the alarm is not set when it goes off. thanks

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01-11-2022 9:33am

#1

positivenote

Registered Users Posts: 2,334 ✭✭✭

Join Date: May 2006

Posts: 1552

Hi guys,
any way I can turn off a tamper switch that keeps activating even when the alarm is not set? Engineer isn’t calling untill later in week. Alan us HKC and it’s the same tamper switch that keeps triggering… again the alarm is not set when it goes off.
thanks

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#2 01-11-2022 9:37am
macrubicon

Registered Users Posts: 637 ✭✭✭

Join Date: March 2007

Posts: 611

Do you have the mobile app? You might be able to inhibit the zone that is going into temper in there?

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#3 01-11-2022 6:25pm
altor

Registered Users Posts: 11,658 ✭✭✭✭

Join Date: May 2009

Posts: 11608

https://www.boards.ie/discussion/2058269923/hkc-tamper-activating-while-alarm-unset

With the latest software you can turn off the tamper on these devices, you would need engineer access to do same

www.altor.ie

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