Planet X

Macy0161

Anyone ordered, post custom charges from the UK? They say under €150 all taxes and duties paid, but just wanted to double check that having been stung with other sites!

sy_flembeck

https://www.boards.ie/discussion/2058267853/planet-x

Completely coincidentally I was looking at a bike on their site last week. When you put it in the basket the UK VAT disappears but it's quite confusing what happens after that as I wondered was the bike 'UK originated' and exempt import duty.

I eventually got to customer chat where a very decent lad confirmed the price would exclude Irish VAY and import which would then add 14 to the overall cost. Unfortunately I had to walk away

Was only looking at their road bikes myself last night, no Shimano at all on them. Mostly SRAM builds and the odd Campagnolo.

Macy0161

https://www.boards.ie/discussion/comment/119758535#Comment_119758535

They've been predominantly Sram for a good few years, even before the covid shimano issues. Was close to getting a Tempest a few years ago.

lennymc

my understanding is that you pay the cost of the bike to planet x, then pay 14% duty on what you paid to planetx, plus 23% vat - i was looking at a tempest and by my calculations, the payment to Planetx would be about 2150 euros, plus a further 300 duty and 550 VAT, so the tempest was coming in at about 3k landed based on that. Pre brexit it would be coming in at about 2500 euros

I dont think I have bought anything out of the UK since brexit. Just too much hassle now unfortunately.

oinkely

I have placed a few orders for parts / bags / etc - no bikes (embargo at home!)

Whatever I paid at checkout was the total - no extra taxes etc. pretty sure I paid in stg using revolut and shipped to Wicklow. Shipping was quick too.

The orders were around the €140 or so each time.

Macy0161

Some baselayers and gloves on the way, so we'll see.

loyatemu

I've bought mudguards and a helmet from them recently, no hassle, quick enough delivery.

I was looking at buying a bike from them last year but at the time they hadn't sorted out the VAT issue and I would've ended up paying UK VAT, customs and Irish VAT. Even with the UK VAT removed now, they're not the bargain they were before Brexit.

Macy0161

Meant to post back - arrived yesterday morning with DPD. Under 48 hours, which is much quicker than my last experience with CRC.

harringtonp

Put an order for 73 in with planet x for multiple smaller items.

Ordered was acknowledged then a couple of days later saw an email from Paypal saying they are refunding and it should be back in my account tomorrow.

No further email from planet X explaining why. Anyone else experience this ?