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Online Banking problem

AHbanking · 2022-10-10 10:37:02

Hello, I have a big problem with my BOI online banking that I would like some advice on how to fix. In short, I forgot both my User ID and pin for the 365 banking app and have no idea how to get one without the other. Am I screwed or are there steps I can take to get them back? (Also, please don't ask how this has…

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10-10-2022 11:37am

#1

AHbanking

Registered Users, Users Awaiting Email Confirmation Posts: 1 ✭

Join Date: October 2022

Posts:

Hello,
I have a big problem with my BOI online banking that I would like some advice on how to fix. In short, I forgot both my User ID and pin for the 365 banking app and have no idea how to get one without the other.
Am I screwed or are there steps I can take to get them back?
(Also, please don't ask how this has happened.)

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#2 10-10-2022 12:07pm
Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

https://www.boards.ie/discussion/2058266829/online-banking-problem

Hi AHbanking,
Thanks for getting in touch.
Our colleagues can help with both User ID and 365 PIN on 0818200362. If you can please have your account number to hand for the call as they will need this.
(They won't even ask how you managed to do this although now we're curious lol)
Thanks
Tara

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