If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

HKC Alarm 'failed to comm' every week

Options

03-08-2022 9:12am

#1

positivenote

Registered Users Posts: 2,334 ✭✭✭

Join Date: May 2006

Posts: 1552

HI Guys,
we moved into our new house recently and every wednesday 02.17am our alram beeps internally with a 'failed to comm' message on its display. I have checked this on the log and its occuried consecutively since 5 weeks ago. Other than this the alrm is working fine. It is a HKC model and I can set and turn it off from the phone app (which has saved me getting out of bed at 02.17).
any help would be appreciated.

0

Comments

Options
#2 03-08-2022 1:26pm
altor

Registered Users Posts: 11,658 ✭✭✭✭

Join Date: May 2009

Posts: 11608

https://www.boards.ie/discussion/2058257254/hkc-alarm-failed-to-comm-every-week

There must be a test call setup on the system as its trying to communicate but not, hence the failed to communicate message.

www.altor.ie

0
Options
#3 04-08-2022 2:28am
positivenote

Registered Users Posts: 2,334 ✭✭✭

Join Date: May 2006

Posts: 1552

https://www.boards.ie/discussion/comment/119423529#Comment_119423529

I don’t actually know what you mean when you say that… excuse the ignorance

0
Options
#4 04-08-2022 12:35pm
altor

Registered Users Posts: 11,658 ✭✭✭✭

Join Date: May 2009

Posts: 11608

https://www.boards.ie/discussion/comment/119426366#Comment_119426366

If the alarm was previously monitored it may have a test call that goes through to a monitoring station.
If it does not get a handshake off the monitoring station you get a failed to communicate message

www.altor.ie

0