Eddie has linked with another Eddie

tjalana

Hi, wondering if anyone can help.Solar Panels,battery and Eddie installed 2 months ago.Everything running fine until 3 weeks ago Eddie stopped heating the water.Installer came round and it turned out that it somehow linked with another Eddie device (i only have one).Installer deleted the extra Eddie and was running as should.Now yesterday Eddie started to heat the water from the battery in the evening.Looked on the linked devices and it has linked up with another Eddie again and also showing it as the master.I think i know how to delete the bogey Eddie Device and hopefully my own one will automatically become the master.I know this problem will persist and i will contact the manufacturers.Has anyone had this problem or know the solution.Thanks

slave1

Change the channel you are using, sounds like a neighbour and you are using the same "broadcast" channel and they are accidentally taking over your EDDI but this does not make sense as there is a pairing on both devices that you have to carry out

tjalana

Thanks Slave1, when I change the channel, do I have to do anything else like paring or is it just the channel change and it automatically works, not to great with all this, checked with neighbours Eddie and the serial number is different to what my Eddie switched to, thanks again.

slave1

I think you will have to repair once you change the channel, if in doubt phone MyEnergi, they are very knowledgeable and helpful for any snagging issues like this

tjalana

https://www.boards.ie/discussion/comment/119256703#Comment_119256703

Thanks for the advice👍