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Will anyone ever answer the Credit Card phoneline?? And reply to a wats app!!

  • 14-06-2022 12:17pm
    #1
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭


    Wow this is pretty awful. 29 mins and I get though but person cant help and says will put you through to sales and then tells me I rang wrong number but there is no number for sales and am back on hold.



Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for your post here on Boards.ie.

    I'm sorry to hear this, can I ask are you looking to contact someone in relation to a credit card application?

    Thanks, Eve



  • #3
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    Thanks for reply. I eventually got through but I had forgotten about this KBC and Ulster bank fiasco so of course banks are over run. I was hoping for a quick result but that may not happen now. And yes it was for a CC application. I may just give up and stick with AVANT.



  • #4
    Canchris
    Registered Users, Users Awaiting Email Confirmation, Registered Users 2 Posts: 1 ✭Canchris


    https://www.boards.ie/discussion/2058250178/will-anyone-ever-answer-the-credit-card-phoneline-and-reply-to-a-wats-app

    I just went through the same ordeal. Trying to get through to Credit Card Services. What makes it even worse for me is that i am calling from North America and had to incur Long Distance Charges. I finally gave up after 30 minutes. There must be a better way.



  • #5
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    No the closure of Ulster bank and KBC plus the influx of the Ukranians = just too much work and not enough staff = disaster.

    You could tweet them or wats app but they wont do much as no data can be exchanged.

    I was given a different number could PM to you but dont know if they block it if called from abroad.



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