Worst customer service you have witnessed?

pgj2015 · 25-04-2022 7:31pm #1

I was in a supermarket in the last year. A man in his 50's was buying painkillers and a bottle of whiskey, the young guy on the checkout said I hope you aren't going to do something bad with these? The man kind of laughed, this guy did actually look a bit down. Then at the end of the transaction the young guy said "don't go killing yourself now". I couldn't believe it, I hope he wasn't a mystery shopper. Unbelievable to say that to a customer but to say it in front of other customers, people sue for a lot less.

Gremlinertia · 25-04-2022 7:36pm

Hmm. I think i might have asked if he was ok myself, i mean i couldn't deny the sale but a brief question would be ok unless i am missing something in the interaction.

For context i was asked if i was ok in a different situation once and may indeed have saved me from something. No more detail than that needed i think.

pgj2015 · 25-04-2022 7:39pm

The young guy wasn't trying to be a dick but I think it just came out really bad, I think he was actually concerned for the guy but made a mess of asking if he was ok.

Atlantic Dawn · 25-04-2022 7:43pm

This is why I prefer LIDL/ALDI, there's no comment and enquiry about every item you are buying.

Gremlinertia · 25-04-2022 7:43pm

To be on topic, i used to frequent a bar where the barman (gone now) was extremely well known for his attitude to customers, regular and visitors alike. It nearly became a selling point except he just wasn't good at being properly unpleasant

pgj2015 · 25-04-2022 7:43pm

https://www.boards.ie/discussion/comment/118976104#Comment_118976104

it happened in one of them 2 shops.

sam t smith · 25-04-2022 7:47pm

A customer complained about his breakfast (French toast I think), the waiter took it back, put the toast down his jocks and was rubbing them around (front and back), put it back on the plate and returned to the customer.

Edit: Actually that was from the film ‘Road Trip’. Sorry.

25-04-2022 7:49pm

Funeral directors dropping coffin.

Dead serious.

Gregor Samsa · 25-04-2022 7:52pm

I had a similar situation. Used to be a fan of Genuine Hornet Scrumpy cider in my youth. I remember buying a 6 pack in the offie one night. The guy serving me picked it up and said "Puts a bee in your bonnet!". I looked at him confused. "Puts a beeeeee in your bonnet!" he repeated. I left, disgusted. It's not a bee, it's a hornet. Completely different creatures. And what if I was allergic to bee stings? I'm not, like, but still.

Strumms · 25-04-2022 7:54pm

https://www.boards.ie/discussion/comment/118976140#Comment_118976140

Needed to get a handle on what they were doing.

sam t smith · 25-04-2022 7:57pm

The customer is never right.

Burt Renaults · 25-04-2022 8:29pm

https://www.boards.ie/discussion/comment/118976104#Comment_118976104

https://www.youtube.com/watch?v=VsNq3nQ612c

sam t smith · 25-04-2022 8:31pm

https://www.boards.ie/discussion/comment/118976082#Comment_118976082

He might have saved yer man’s life.

Mad_maxx · 25-04-2022 8:35pm

I was in Lidl on Saturday and it was discovered at the checkout that the drum of milk was leaking, the checkout lady summoned an African guy ( who must have been a new employee) to go fetch a replacement

She then behind his back proceeded to bad mouth him to me

" oh where has he gotten to ,he must be lost ' while rolling her eyes

Dissing a colleague is very bad form and the guy wasn't even long getting another milk