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Delays on Credit Card application

  • 22-04-2022 8:19am
    #1
    Chevy RV
    Registered Users, Registered Users 2 Posts: 467 ✭✭


    Hello There,

    I applied for a Standard Mastercard Credit card on 02/03/2022 and have an application tracker reference that appears to be stalled.


    How long are they taking to process a simple application as I sent in the details they requested and you are brushed off the telelphone number by saying they will be in touch.........but WHEN?


    Regards,


    Chevy RV



Comments

  • #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058242781/delays-on-credit-card-application

    Hi Chevy RV

    Thanks for checking in with us.

    We are aware the Team are working a large number of applications. Apologies for the delay. Please be assured once the Team have an update for you they will be in touch.

    Many thanks,

    Alison



  • #3
    Chevy RV
    Registered Users, Registered Users 2 Posts: 467 ✭✭Chevy RV


    Hello Alison


    "once the Team have an update for you they will be in touch" - When exactly is that likely to happen ...its already been over 6 weeks for a supposedly 24 hour service? I gave them what they asked for .....how long are they taking to process applications at the minute?


    Regards,


    Chevy RV



  • #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    https://www.boards.ie/discussion/comment/118961537#Comment_118961537

    Thanks for getting back to us here.

    Credit Card applications are assessed on a case by case basis, and as a result of this timeframes can vary.

    Updates are sent by email so please keep an eye on your spam/junk folders also.

    Alternatively, if you would like an update on the status of your application you can certainly link in with our Credit Card team on 0818 200 412. One of my colleagues will be more than happy to help.

    Thanks, Aisling



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