Monitor Audio MassW200 subwoofer on the blink

JoeA3

Hi guys,

I purchased a Monitor Audio 5.1 package off you guys approx 5 years ago. I just noticed over the weekend that the subwoofer seems to have died :( It doesn't power on, I just get a red blinking light when I power it off, but I never get the expected green light to indicate its powered.... I hooked up an old cheap sub I had here in storage just to be sure that its the sub that is the problem and not the Amp, and that old sub works fine... also checked cables, power leads, etc and all OK, so its definitely a fault in the MA sub unfortunately. And a quick google tells me its not an uncommon problem, e.g. https://www.avforums.com/threads/monitor-audio-mass-w200-blinking-red-led.2280982/

Could you tell me if you've heard of this problem before? If they're a serviceable item (for a reasonable cost) or is it a case of tipping it into the e-waste bin?! As its 5+ years old I would guess I'm out of luck warranty wise...

Richersounds.ie: Kenny

https://www.boards.ie/discussion/2058242383/monitor-audio-massw200-subwoofer-on-the-blink

Hi JoeA3.

Sorry to hear that you are having issues with your W200 subwoofer.

I see from AV forums that others have had the same issue with this subwoofer but its not one that we have had to deal with ourselves.

Monitor Audio should come with a 5 year warranty depending on date of purchase as they changed their warranty to 5 years in 2017. If you want to PM me the address you purchased it under I can check when it was purchased.

I have dropped Monitor Audio an email with the fault description to see what they say. Hopefully they will email back with the cost of the parts to repair it if it is not covered by warranty.

JoeA3

https://www.boards.ie/discussion/comment/118947395#Comment_118947395

Thanks for the reply Kenny, I just sent you a PM!

Richersounds.ie: Kenny

Morning JoeA3.

Thanks for the PM, I'll drop you a reply ASAP.