HKC alarm issue.

dakan

Hi Folks

I'm having an issue with my HKC home alarm that I'm hoping someone may be able to help with. If I'm away for a long time, say two weeks. The motion sensor in the hall seems to get triggered but the alarm does not go off. It has happened twice so far. The first time it happened I got three alerts in the space of two minutes, the second time it was two alerts. It has only happened to the one motion sensor in the hall, it doesn't happen with any of the door/window alarm connectors.

I've checked to see if there are cobwebs on the sensor that may be triggering it and I doubt it is a fly as it is only a small hallway and I would see them. I'm particularly curious about the fact that I get an alarm to my phone but the external and internal alarm don't make any sound according to my neighbors. If anyone can suggest anything I can check or do about this, I'd be very grateful.

Thanks

Doop

You'd be better off asking over here -----> https://www.boards.ie/categories/home-security-systems

Aside from that, is it wireless? does the battery need changing?

dakan

Thanks Doop, I'll ask on that forum. Nope it is realtivity new, so don't think it is the battery. But will check.

sf80

The sensor could be failing if the batteries are confirmed good (or a wiring issue if not wireless).

2011

https://www.boards.ie/discussion/2058238116/hkc-alarm-issue

I would guess that it is the way it has been programmed.