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HKC 1070 / wifi card query

  • 05-03-2022 12:18pm
    #1
    cubix
    Registered Users, Registered Users 2 Posts: 2,161 ✭✭✭


    Hi

    Before I call in the big guns I am wondering if its something I can fix. Had to restart the Vodofond modem last night (not reset) as wifi was not working. Since then I am getting an error on my HKC keypad about wifi fault/ call engineer and when I try to log into the HKC App it tells me SecureComm cannot communicate with the system. I have the engineer code, is there anything I can check. Thanks



Comments

  • #2
    altor
    Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    https://www.boards.ie/discussion/2058235966/hkc-1070-wifi-card-query

    If you go into engineer mode, communicators, wifi, can you disable and re-enable to see if it brings it back on line?

    www.altor.ie



  • #3
    BowWow
    Registered Users, Registered Users 2 Posts: 1,791 ✭✭✭BowWow


    I have a 1070. Am in the habit of changing my Broadband supplier annually - this means I have to contact my alarm supplier to get them to connect the panel to the new wifi details. There is a cost associated with this.

    Any way of doing it myself?


    Also, is internet connection necessery for the 1070 to keep firmware up to date?



  • #4
    altor
    Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    https://www.boards.ie/discussion/comment/119444037#Comment_119444037

    You have 2 options:

    Get engineer code and do it through engineer mode

    Get manager menu set up with WIFI setup allowed

    Both will allow you configure the WIFI yourself.


    The connection is used for the app, can also be used to update firmware.

    www.altor.ie



  • #5
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    https://www.boards.ie/discussion/comment/119444037#Comment_119444037

    Just because you get a new router delivered every time you change provider, doesn't mean you have to accept either the default WiFi password or the SSID it comes with. You just need to go into the settings on the router (there's usually a default user and password, change this as well!) and change them both to whatever you want.

    That way you don't need to change anything on your alarm panel, or indeed any other device in the home such as phones, tablets, laptops etc. every 12 months.



  • #6
    BowWow
    Registered Users, Registered Users 2 Posts: 1,791 ✭✭✭BowWow


    https://www.boards.ie/discussion/comment/119444984#Comment_119444984
    https://www.boards.ie/discussion/comment/119445097#Comment_119445097

    Guys, thank you for coming back on this, also thanks to those that replied by pm. Only got back to the issue today. I had the Engineering Code and was able to follow the flow chart and connect it to my Wifi. Actually very pleased with myself 😊

    altor - The manager set up idea, for Wifi connection purposes, is probably something that should be done by default nowadays.

    Alun - A great idea, and like all great ideas very simple! Next time my son and son-in-law, both techies, are discussing Wifi, I'm going to drop that one in to the conversation...

    Thanks again...



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