HKC Alarm reset

Barrett1234

Hi I recently bought a second hand house and there seems to be a “Secure watch HKC” alarm installed. Is there anyway that I can reset the pin because I do not know what it is set to? I can attach a picture:

image.jpg

Thanks for the help

altor

https://www.boards.ie/discussion/2058234047/hkc-alarm-reset

To reset you can try a default of the system.

Down power by mains and battery, remove factory link on the board and power back up on mains or battery.

The keypad will give the option to default the system and the system will need to be reprogrammed.

If engineer locked appears you will an engineer to do this for you.

Barrett1234

Thanks for your reply, I actually got the issue sorted!

altor

https://www.boards.ie/discussion/comment/118675790#Comment_118675790

No problem at all, glad you got it sorted

boring1205

Sorry for jumping in but can't seem to start new discussion!...

Anyway....I Inherited a HKC alarm when buying house a number of years ago. Worked away up to last week when power outage for transfer to smart meter by ESB.

Couldn't get alarm to go off when power was restored so took off cover of main unit and removed a wire which shut down alarm. Following day i powered it up again and it now seems to now be back to default setting, as in when i press 0#7 to set alarm at night, it doesn't seem to have any zones inhibited and the alarm goes off once the sensor in hall gets broken.

Is there a way for me to remove this zone from the 0#7 setting our will it require a call out? Is there an engineer manual that i could use...i see the user one online and this didn't go into that detail

Thanks

davidconroy46

Have you engineer code? Is it the securewatch or securewave.

boring1205

Securewatch.. No code that i know of unfortunately. Rang the original installer when i couldn't get alarm to stop with my code. She recommended another code, prob the default code, and this stopped the siren.

Seems to have reverted to this default code now, only issue now is the 0#7 has not inhibited the hall sensor.

Thanks

altor

https://www.boards.ie/discussion/comment/118705078#Comment_118705078

The default engineer code is 4567.

Once in engineer mode go to the zone menu, zone options, scroll to the zone you want off in PGA (0#7)

Scroll to PGA and select Y in there.

This will turn it off in partset for you.

boring1205

Perfect,Thanks for that.

altor

https://www.boards.ie/discussion/comment/118705435#Comment_118705435

No problem, don't forget to go into the user menu to change the user code.

boring1205

https://www.boards.ie/discussion/comment/118708327#Comment_118708327

Thanks again - tried to change from the default code last night by pressing 0XXXX and hoping to then press unset before it arms. Doesnt seem to be doing this for me - will look at it again when i get home.

Thanks

altor

https://www.boards.ie/discussion/comment/118709691#Comment_118709691

If the system defaulted then user manage menu would not be set up to allow you change the code that way.

In saying that, if you have the engineer code you have full rights for changing settings so don't necessarily need it set up.

Go into engineer mode and scroll to the user menu, user codes. In here you can change the code.

boring1205

Thank you Altor, you have been a great help to many.

Really appreciated

altor

https://www.boards.ie/discussion/comment/118710646#Comment_118710646

No problem at all, always happy to help 😀

teapots

Apologies for jumping on this thread but wondering is there anyway of stopping the internal alarm chirping intermittently while waiting on engineer call out to replace back up battery…it stops for hrs at a time and then usually decides 5am is a good time to start back up!! I know the engineers code if that is any use to me. Thanks

davidconroy46

altor

https://www.boards.ie/discussion/comment/118808427#Comment_118808427

Just putting the system in engineer mode should sort that till engineer arrives

hkc alarm

https://www.boards.ie/discussion/comment/118675776#Comment_118675776

Hello, I cant find a connection that says "factory link or "LK1" anywhere on the main board

I cant reset using the engineer code or user code, I have already tried the default ones and they dont work

I dont have any contact with the previous homeowners

Thanks for the help in advance

hkc alarm

nevermind, it wasnt reseting because I unplugged the external and internal bell to stop it from beeping

Turns out I had to unplug the connector on "factory link"