If you have a new account but are having problems posting or verifying your account, please email us on [email protected] for help. Thanks :)
Hello All, This is just a friendly reminder to read the Forum Charter where you wish to post before posting in it. :)
Hi all, The AutoSave Draft feature is now disabled across the site. The decision to disable the feature was made via a poll last year. The delay in putting it in place was due to a bug/update issue. This should serve as a reminder to manually save your drafts if you wish to keep them. Thanks, The Boards Team.
Hello all! This is just a quick reminder to ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere.

Leap Auto Topup and N26 Bank

  • 26-01-2022 11:38pm
    Registered Users Posts: 3,209 ✭✭✭ Breezer

    Has anyone successfully set up Leap auto topup using an N26 bank account? When I look at the small transaction they use to confirm your bank account, in my list of transactions, the reference number (LEAP XXXXX) isn’t displaying. I contacted N26 customer support and they told me this reference number wasn’t included, and I’d need to go back to Leap and ask them about it. I don’t think this is too likely, since it’s an automated process and it wasn’t an issue for me with a previous bank account. Any suggestions?


  • Registered Users Posts: 18 RandomAvatar

    I had the same issue a few years ago with PTSB, had to ring them to get the ref number because it wasn't showing on screen - apparently it is in the extended details part - description / narrative field.

    BoI did something similar I think, on the online banking there was a drop down arrow which opened the extra details bit where the ref number was. I think it didn't even show up at first, had to wait until next day before you could see the extra info part.

  • Registered Users Posts: 3,209 ✭✭✭ Breezer

    Thanks. I tried that and N26 told me it wasn’t there. I contacted them reasonably soon after the transaction was made. I might try again and wait a few days this time.