Lenovo battery dying after only 9 months - advice please

54and56

Hi all,

Bought a Lenovo Yoga 7i back in May and it's a good device. One of the main selling points was strong battery performance but I'm barely getting 2 hours fairly light use (MS Office + Chrome browsing but no heavy video playing or gaming etc) out of a full charge now.

I ran a battery check report and before I contact Lenovo support to see what they can do I'd appreciate some advice on how best to proceed and what I should be looking for from Lenovo. Here's a summary of the battery report, the reduction in battery capacity from its designed 71,000 mWh to its full charge capacity now of just 26,920 mWh looks very concerning.

Appreciate any help you can provide.

glasso

obviously the actual battery capacity has gone to shite

get onto Lenovo

that's the sort of degradation you should see after about 7 / 8 years not after 9 months.

54and56

https://www.boards.ie/discussion/comment/118428648#Comment_118428648

Contacted Lenovo who made me jump through a few attempted "Fix" hoops without any joy.

The laptop is under warranty so I have to pack it up and ship it back to them for a repair. Pain in the ar$e as I no longer have the box so will have to re-purpose an Amazon delivery box and some bubble wrap but they'll also wipe / factory reset the machine which means being without it for a couple of weeks (I guess) and having to set it up again from scratch.

C'est la vie I guess.

glasso

https://www.boards.ie/discussion/comment/118431978#Comment_118431978

Sounds like some cells in the battery have failed or become disconnected.

54and56

https://www.boards.ie/discussion/comment/118432115#Comment_118432115

My bad luck I guess, happens.

Hopefully I get it back with a nice new shiny battery which will serve me well for at least 3-4 years.