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Refund: Can the store give you this without you putting the card in?

  • 26-12-2021 3:39pm
    Registered Users Posts: 2,458 ✭✭✭

    As per the title, I had to go return a pair of jeans today and asked for a refund. The store said no issue and scanned the receipt from the transaction through. Another one popped out saying nl accepted and they gave me this receipt which showed a -€XX (the amount due for the refund).

    I said that's odd as I never put my card on their machine to get the refund. They said you don't have to and it will go back on my account in a few days.

    They gave me the accepted receipt and said if it doesn't to come back in.

    This doesn't sound right. Thoughts?