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Cost of Service Taking the P

  • 24-10-2021 10:19am
    #1
    Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    I've got ask for others opinion.

    I've used the same Mechanic/Garage for many years. I've never questioned the price they've charged for annual servicing but mother of god, just got an eye watering bill.

    Last year the Bill was €520 and to be fair it included a new timing belt and I know labour can be expensive.

    This year the Bill was €446 , I reckon I did barely 3000 km since last service. I also just spotted on the invoice, Front Pads and Front Discs (Both done last year) 😳

    Labour was €160 and the usual oil, filter coolants done. Honestly, I was shocked , should I be ?

    Diesel 2009 clio and just passed NCT after service.

    Is maith an scáthán súil charad.




Comments

  • Registered Users Posts: 2,016 ✭✭✭ XsApollo


    Did the same mechanic change the brakes and pads last year?

    were they actually replaced this time, as in physically there.

    if it’s was the same mechanic that changed them 3000km ago then they are taking the piss.



  • Registered Users Posts: 1,662 ✭✭✭ Andrea B.


    Is it possible that a bit was put off until this year?

    Timing belt / water pump + labour would not leave much change.

    Aside, why are they changing pads, not to mention same discs 3000km later?!

    Questions for you to ask them.



  • Registered Users Posts: 1,349 ✭✭✭ Ken Mc Carthy


    Have a look ( or get someone) to have a quick look that front pads & discs ARE newly fitted. If they ARE new, there's not much you can do/quibble with the €446. Did you discuss what needed to be done / priced before job started?? Unless you were doing doughnuts or handbrake turns the pads didn't wear/ waste enough in 3000kms . On your NCT cert it'll comment on condition of brakes- assume that was 80%+



  • Registered Users Posts: 1,349 ✭✭✭ Ken Mc Carthy


    Just beware ALL parts have skyrocketed in the last few months, not tyat that's an excuse for unnecessary parts but I fitted a battery in Mondeo yesterday & it was €15 MORE than same battery at start of year



  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    It's the same Garage, small but busy service centre, I'm genuinely shocked, I deal with the owner when booking in and paying , I've never questioned bills but this really knocked me for six, especially such little milage due to pandemic etc

    Is maith an scáthán súil charad.




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  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Thanks Ken, I'll certainly get it checked, at 54 I'm a little passed donuts 😁

    Honestly, I'm no mechanic, I built up a relationship based on trust , went with their advice etc, normal servicing was €200/€300 unless something specific needed doing but given a timing belt and breaks dome last year , I'd have expected maybe a €250/€300 bill

    Is maith an scáthán súil charad.




  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    I checked last year's bill and paid for timing belt and presumably other work done , including breaks , I will admit, I had expected last year's bill to be higher if I'm being honest, thank you

    Is maith an scáthán súil charad.




  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Thanks all for the responses, I didn't want to appear like someone moaning about a bill, I've an excellent relationship with the garage and don't want to sour that. I'll certainly check independently if breaks were done and call back to garage and discuss why (if they were done) breaks done two years in a row particularly given low mileage since last service

    Appreciate the feedback

    Is maith an scáthán súil charad.




  • Registered Users Posts: 2,016 ✭✭✭ XsApollo


    When were the brakes done? You could post a pic here as it might be obvious if they are still clean



  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Hey there, I'll try that, good idea, only done on Friday, thanks

    Edit, just took a look, unfortunately the wheel covers the pads and disc, a little of the disc visible , the Discs to be fair look pretty new , I'd rather not take a wheel off to check myself.

    Is maith an scáthán súil charad.




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  • Registered Users Posts: 73,703 ✭✭✭✭ Atlantic Dawn


    Perhaps pads were done last year and this year the discs needed to be replaced, if this was the case both pads and discs would need to be replaced this year. The laying up of cars is not great for the discs and corrosion.



  • Registered Users Posts: 16,273 ✭✭✭✭ bucketybuck


    What do you mean "presumably"? Are there parts for brake pads and discs on last years bill or not?

    Because it doesn't seem right that last years billed included a service, timing belt, pads and discs for only €70 more than this years bill...



  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Presumably as in any other items needed and yes, brake pads and discs on last year's bill and correct re bill total, that's why I was taken aback

    Is maith an scáthán súil charad.




  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Hey there, there would have been some driving , about 100km a week, back and forth to shops etc

    Is maith an scáthán súil charad.




  • Registered Users Posts: 16,273 ✭✭✭✭ bucketybuck


    I'm not being smart here, but presume doesn't mean certain which is why I want to clarify.

    Because one explanation is that last years bill does indeed mention brakes but only as an advisory, and they weren't actually done or billed for. That would make sense with regards to the pricing.

    Thats why I ask does it explicitly say that the discs and pads were changed, and does it list the individual prices for each of the parts? Most workshop invoices are itemised, especially the parts, its very rare that you get just one figure that you have to presume includes various repairs.



  • Registered Users Posts: 7,166 ✭✭✭ bladespin


    Question the bill, what’s the worst that could happen?



  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    You appear to be making more out of this than.is necessary, being a D**K so to speak. You clearly are not believing of my situation, it fascinates me why a simple query, request on boards has to turn into cynical comments, twisting and turning and lack of civility.

    I've updated the situation just as you joined in trying to stir nonsense.

    A mistake was made, I sought advice, got the advice required and Mechanic has accepted a billing error was made.

    Let's leave it at that, there's enough buffoonary on boards with turning a straight forward request into a conspiracy theory FFS

    When a bill says Break pads €25 and Discs €60 two years in a row , it's not an advisory, what utter nonsense.

    Those who helped, thanks again.

    Is maith an scáthán súil charad.




  • Registered Users Posts: 1,349 ✭✭✭ Ken Mc Carthy


    Thats great.....its all sorted.....you'll get a 'practically free' invoice before next NCT



  • Registered Users Posts: 12,943 ✭✭✭✭ Toyotafanboi



    I think he was spot on. You can't work on or give advice on presumptions. For anyone to give solid advice, solid facts are needed.


    However, i think you went about things the right way, went back to the workshop, asked the question and got a good resolution.



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  • Moderators, Business & Finance Moderators Posts: 17,104 Mod ✭✭✭✭ Henry Ford III


    Glad this ended well for you OP. Mistakes happen and the garage owner handled it well too.



  • Registered Users Posts: 26,383 ✭✭✭✭ Dempo1


    Is maith an scáthán súil charad.




  • Registered Users Posts: 16,273 ✭✭✭✭ bucketybuck


    Oh grow up. You said you presumed the work was done, that is a fundamental thing to clarify before saying anything one way or another.

    And its "Brakes".



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