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Eflow customer service is a joke

  • 15-09-2021 9:57am
    #1
    gettafeck
    Registered Users Posts: 33 ✭


    This is ridiculous. I updated my Credit card details 2 months ago but Eflow did not update their database so my account was suspended. I could see where they had retained the old expiry date. I paid last months bill and despite many email, Facebook posts and a phone call to Eflow, where I waited on hold for 40 minutes, I did not get to speak to ANYONE. So this morning I wake to a message saying my account is suspended, AGAIN. NO customer service from you lot. GET YOUR ACT TOGETHER.



Comments

  • #2
    Citrus_8
    Registered Users Posts: 1,095 ✭✭✭Citrus_8


    Try to update through an online account again and see if it works. Try to call them off peak times: particularly Sunday isn't busy or weekday after 7pm.



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