Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on [email protected] for help. Thanks :)
Private profiles - please note that profiles marked as private will soon be public. This will facilitate moderation so mods can view users' warning histories. All of your posts across the site will appear on your profile page (including PI, RI). Groups posts will remain private except to users who have access to the same Groups as you. Thread here
Some important site news, please read here. Thanks!

Eflow customer service is a joke

  • 15-09-2021 8:57am
    #1
    Registered Users Posts: 33 gettafeck
    Registered User


    This is ridiculous. I updated my Credit card details 2 months ago but Eflow did not update their database so my account was suspended. I could see where they had retained the old expiry date. I paid last months bill and despite many email, Facebook posts and a phone call to Eflow, where I waited on hold for 40 minutes, I did not get to speak to ANYONE. So this morning I wake to a message saying my account is suspended, AGAIN. NO customer service from you lot. GET YOUR ACT TOGETHER.



Comments

  • Registered Users Posts: 668 ✭✭✭ Citrus_8
    Registered User


    Try to update through an online account again and see if it works. Try to call them off peak times: particularly Sunday isn't busy or weekday after 7pm.



Advertisement