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Blue screen

  • #1
    Registered Users Posts: 987 ✭✭✭ leemaree

    I was wondering if you's could help me with the blue screen on my laptop that keeps says "your pc ran into a problem. We'll restart it for you" I tried everything and nothing works. I tried power on hold for 10 sec, power on again. I tried this 6 times like it says and it suppose to go into recovery mode but it doesn't. Does anyone have any ideas or have this problem that it won't go into recovery mode? My laptop is HP. has win 8.1 on it