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Sky Q download failed no subscription

paulie21 · 2021-07-24 19:16:30

Getting the above while trying to download. Anyone know how the fix this?

24-07-2021 08:16PM

#1

paulie21

Registered Users, Registered Users 2 Posts: 19,920 ✭✭✭✭

Join Date: June 2014

Posts: 19602

Getting the above while trying to download. Anyone know how the fix this?

0

Comments

#2 27-07-2021 11:45AM

Spn744

Registered Users, Registered Users 2 Posts: 494 ✭✭

Join Date: December 2019

Posts: 478

if you only have a standard definition package (no hd) you need to go into more info and select SD and then try to download. Might not be the problem but it sometimes works for me! You also need to ensure you have a subscription, is the programme box set or catch up? If it’s box set you need the new sky signature or a package with said set.

1