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Changing WiFi on a Nest doorbell

TaurenDruid · 2021-04-28 10:17:24

I just upgraded our Virgin TV and broadband package. New stuff arrived yesterday and Virgin pulled the plug on our old router at their end. I've managed to reconnect most of our lights and plugs, but the Nest doorbell is showing as offline. If I stand next to it with the Nest app open on my phone, I've succeeded in getting…

28-04-2021 11:17AM

#1

TaurenDruid

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Posts: 4186

I just upgraded our Virgin TV and broadband package. New stuff arrived yesterday and Virgin pulled the plug on our old router at their end. I've managed to reconnect most of our lights and plugs, but the Nest doorbell is showing as offline. If I stand next to it with the Nest app open on my phone, I've succeeded in getting it to reset, see the new WiFi network and join it, and the camera works. Ten minutes later, it reports as offline again.

Anyone else experienced this? How did you fix it, if so?

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