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Virgin tv

  • 05-04-2021 7:10pm
    #1
    morebarn
    Registered Users, Registered Users 2 Posts: 41 ✭


    Hi, wondering if it’s just our TV sets here but has anyone else on Virgin Tv found that the information panel at bottom of screen which gives Programme details, length of same , and all relevant stuff, has stopped doing that?

    Panel is there alright, with Channel Number but nothing else.


Comments

  • #2
    Royal Legend
    Registered Users, Registered Users 2 Posts: 2,657 ✭✭✭Royal Legend


    On main TV it was gone yesterday, back today, but on 2nd tv its not working.


  • #3
    jmcc
    Registered Users, Registered Users 2 Posts: 7,521 ✭✭✭jmcc


    Info panel is still missing but the guide works.

    Regards...jmcc


  • #4
    shockwave
    Registered Users, Registered Users 2 Posts: 1,770 ✭✭✭shockwave


    3 tv's in the house and all are missing the info panel, guide is working though


  • #5
    Hollister2020
    Registered Users, Registered Users 2 Posts: 16 ✭Hollister2020


    Mine gone since yesterday ! At least i know its not a problem with just mine !

    Box also froze this morning and said there was a problem with the hardrive ! Never got that warning before ! Couldnt access recordings.. but after restarting it fixed itself.


  • #6
    morebarn
    Registered Users, Registered Users 2 Posts: 41 ✭morebarn


    Thanks everyone for replying!

    Glad to know it’s not just us.

    Tried calling Customer Services but it was too late in day. Will see if it fixes itself and if not then I’ll call Virgin again.

    Our Guide is also working ok, but we really miss the on-screen information!

    Thanks again ðŸ‘


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  • #7
    mayordenis
    Moderators, Education Moderators Posts: 9,654 Mod ✭✭✭✭mayordenis


    My parents are having the same issue, one thing I noticed was the more recent box is fine but 2 rooms which have old UPC boxes don't have the program details.


  • #8
    Dublin Lad2021
    Registered Users, Registered Users 2 Posts: 79 ✭✭Dublin Lad2021


    Gone on our 2 TVs since the weekend


  • #9
    morebarn
    Registered Users, Registered Users 2 Posts: 41 ✭morebarn


    Thanks again everyone. Just checked now and both TV sets are back to normal with all programme details etc.

    So hopefully it was a temporary glitch in the service and others here who had issues will be sorted also.


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