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Vertuo Next stuck in de scaling mode

arsebiscuits82 · 2021-03-25 23:42:11

So I ran the de scale program last night and can't get the machine working again. Orange light blinking rapidly. Anyone know how to get the machine going again. Sickened, I had to buy a coffee this morning in the way to work!

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26-03-2021 12:42am

#1

arsebiscuits82

Registered Users Posts: 195 ✭✭

Join Date: May 2017

Posts: 175

So I ran the de scale program last night and can't get the machine working again. Orange light blinking rapidly.

Anyone know how to get the machine going again. Sickened, I had to buy a coffee this morning in the way to work!

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#2 26-03-2021 12:50am
The Princess Bride

Registered Users Posts: 18,582 ✭✭✭✭

Join Date: March 2011

Posts: 18511

I have a Vertuo and any time I descale it I follow the YOUTUBE instructions religiously. I have never had any issues (and have read lots of complaints on descaling being an issue) and I need to descale mine bimonthly.

Not familiar with the Next edition, but have a look perhaps.

https://www.youtube.com/watch?v=QlpirrGK6uU

https://www.youtube.com/watch?v=Zc5p9Sz6a0E

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#3 26-03-2021 8:28am
arsebiscuits82

Registered Users Posts: 195 ✭✭

Join Date: May 2017

Posts: 175

Tried all those last night, I've put about 6 litres of water through it and it won't finish the cycle. I'll give it another go tonight and try ringing customer support tomorrow.

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