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Now Dublin Bikes website

  • 18-02-2021 5:21pm
    #1
    Snickers Man
    Registered Users, Registered Users 2 Posts: 5,301 ✭✭✭


    Anyone experiencing trouble with the new Dublin Bikes website now that NOW has taken over sponsorship from Just Eats?

    Am finding it very difficult to edit my personal details which have changed.

    Just me?


Comments

  • #2
    PaulieC
    Registered Users, Registered Users 2 Posts: 6,196 ✭✭✭PaulieC


    not related at all , but the original deal for DublinBikes to be operated by JSDecaux in return for being able to install and run lots of advertising displays. Was anything supposed to happen these when the deal expired or did they get to keep them for life ? Pretty good deal for them if they did.


  • #3
    28064212
    Registered Users, Registered Users 2 Posts: 10,912 ✭✭✭✭28064212


    PaulieC wrote: »
    not related at all , but the original deal for DublinBikes to be operated by JSDecaux in return for being able to install and run lots of advertising displays. Was anything supposed to happen these when the deal expired or did they get to keep them for life ? Pretty good deal for them if they did.
    The deal hasn't expired, and AFAIK there are no plans for it to. JCDecaux are still the operators of the scheme. Now TV, like Just Eat and Coke Zero before them, just pay a sum to get the advertising slots.
    Snickers Man wrote: »
    Anyone experiencing trouble with the new Dublin Bikes website now that NOW has taken over sponsorship from Just Eats?

    Am finding it very difficult to edit my personal details which have changed.

    Just me?
    Just went in and updated my address, no problems. What part are you having trouble with?

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  • #4
    Snickers Man
    Registered Users, Registered Users 2 Posts: 5,301 ✭✭✭Snickers Man


    28064212 wrote: »
    The deal hasn't expired, and AFAIK there are no plans for it to. JCDecaux are still the operators of the scheme. Now TV, like Just Eat and Coke Zero before them, just pay a sum to get the advertising slots.Just went in and updated my address, no problems. What part are you having trouble with?

    Tried to change my email address. Couldn't do it. Called the helpline. They sent me an email with a "click here to change your details" I did so and now, although I can log in, there are no details at all. No name, no nothing. And no ability to make amends.

    Not hugely impressed with their customer service. But I suspect, after what you said, It's just me. :)


  • #5
    28064212
    Registered Users, Registered Users 2 Posts: 10,912 ✭✭✭✭28064212


    Snickers Man wrote: »
    Tried to change my email address. Couldn't do it. Called the helpline. They sent me an email with a "click here to change your details" I did so and now, although I can log in, there are no details at all. No name, no nothing. And no ability to make amends.

    Not hugely impressed with their customer service. But I suspect, after what you said, It's just me. :)
    It's not particularly intuitive, but after logging in, top right of the page, there's a circular button with a person icon. Click that, and you'll get a dropdown which includes "My Profile"

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  • #6
    Snickers Man
    Registered Users, Registered Users 2 Posts: 5,301 ✭✭✭Snickers Man


    28064212 wrote: »
    It's not particularly intuitive, but after logging in, top right of the page, there's a circular button with a person icon. Click that, and you'll get a dropdown which includes "My Profile"

    Oh I've done that. That's not the problem. I think it's a glitch peculiar to my situation.


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  • #7
    Zen0
    Registered Users, Registered Users 2 Posts: 470 ✭✭Zen0


    You can change your details in the App, but not your email address. I wouldn’t assume it’s just you.


  • #8
    Snickers Man
    Registered Users, Registered Users 2 Posts: 5,301 ✭✭✭Snickers Man


    Zen0 wrote: »
    You can change your details in the App, but not your email address. I wouldn’t assume it’s just you.

    Let's just say, I hope it's just me. My dealings with Dublin Bikes lately do not fill me with confidence in their privacy/security systems.

    I had to change my bank card. Just to be safe.


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