Eir website doesn’t work when on virgin media WiFi at home

Bigmac1euro

Does anyone notice the Eir website does not load if on virgin media broadband/WiFi at home. As soon as I switch to data the Eir website loads straight away.

Every other website works fine with no issue.
I think we know who virgin media’s biggest competitor is.

Spear

Works fine for me on VM broadband.

Bigmac1euro

Spear wrote: »

Works fine for me on VM broadband.

Weird, I’ve tried it again just now and still no joy. It’s definitely being blocked. I wonder is it legal.

pizzahead77

Works for me on VM too.

Have you tried another device or browser.

What DNS servers are you using?

Have you tried pinging or traceroute to it?

degsie

Conspiracy forum is over here

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Bigmac1euro

Weird it seems to be my partners phone as well. In the process of switching to Eir so I need to use the site quite a bit, it just means toggling my WiFi on and off and using data on my phone. Odd.

Bigmac1euro

Just used a tool for pinging from the iPhone and no response from Eir.ie. Google and everything else responds fine.

Tried laptop out of curiosity.
Same issue
See results

https://imgur.com/gallery/NdA7d7X

Spear

Bigmac1euro wrote: »

Just used a tool for pinging from the iPhone and no response from Eir.ie. Google and everything else responds fine.

Tried laptop out of curiosity.
Same issue
See results

https://imgur.com/gallery/NdA7d7X

Nothing weird there, they're just dropping ICMP, a common practice.

Larsso30

Used to happen for me. I could turn off WiFi and get onto it on my 4g. Happened on multiple devices too

ongarite

Doesn't work for me either on my Virgin home WiFi connection

smuggler.ie

try in CMD



ipconfig /flushdns

Bigmac1euro

smuggler.ie wrote: »

try in CMD



ipconfig /flushdns

Not DNS.
This didn’t work. Simply blocked by ISP. I’m sure a vpn would let me around it. Anyway it’s not a big deal but it is interesting imo.
Didn’t know competitors blocked each other. Seems like a pretty ****ty move by VM imo.

65535

I'm on VM - no problem accessing eir.ie

Try in Command

tracert eir.ie

ongarite

1 3 ms 3 ms 3 ms compalhub.home [192.168.0.1]
2 14 ms 11 ms 11 ms 84.116.236.68
3 19 ms 384 ms 14 ms ie-dclo-ram-b-ae3-0.aorta.net [84.116.239.138]
4 148 ms 14 ms 14 ms ie-dub01a-ri1-ae-63-0.aorta.net [84.116.134.174]
5 101 ms 18 ms 16 ms lag-40.br1.csg.border.eircom.net [194.88.240.14]
6 139 ms 29 ms 23 ms eth-trunk20.hcore1.bdt.core.eircom.net [86.43.10.162]
7 * * * Request timed out.

It's like my VM assigned external IP has been blocked by Eir

Larsso30

ongarite wrote: »

1 3 ms 3 ms 3 ms compalhub.home [192.168.0.1]
2 14 ms 11 ms 11 ms 84.116.236.68
3 19 ms 384 ms 14 ms ie-dclo-ram-b-ae3-0.aorta.net [84.116.239.138]
4 148 ms 14 ms 14 ms ie-dub01a-ri1-ae-63-0.aorta.net [84.116.134.174]
5 101 ms 18 ms 16 ms lag-40.br1.csg.border.eircom.net [194.88.240.14]
6 139 ms 29 ms 23 ms eth-trunk20.hcore1.bdt.core.eircom.net [86.43.10.162]
7 * * * Request timed out.

It's like my VM assigned external IP has been blocked by Eir

My vm contract had expired, I had left it rolling and was checking eir to see their prices. Not a chance I was able to get on 😂

Bigmac1euro

Larsso30 wrote: »

My vm contract had expired, I had left it rolling and was checking eir to see their prices. Not a chance I was able to get on 😂

Mine is also expired maybe that’s why I can’t access it.

Larsso30

Surely that's not allowed?

28064212

Larsso30 wrote: »

Surely that's not allowed?

"Allowed" is debatable, but it's almost certainly not what is happening. The only tracert posted so far suggests that the issue is on Eir's side, not VM's.

Incidentally, I'm on VM, out of contract, and I can access Eir fine

naasrd

It looks like MyEir is only available on data for some reason. The site was updated today however, but it’s only working for bill pay at the mo. Check their replies to tons of enquires on Twitter.