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Policy Change Price Query

  • 04-01-2021 9:31pm
    #1
    Kiith
    Moderators, Computer Games Moderators Posts: 23,282 Mod ✭✭✭✭


    Hi,

    Can someone please help me understand a quote i just received to change my existing car insurance policy from Offaly to Kerry?

    14th December
    • Went online and got a new policy quote for €691.70 using the new address, and my details.
    • Called to check how much it would cost to change the address, and i was told a refund of roughly €180 was due when i changed the address.
    • Happy with that, and was told to call back closer to the move date.
    4th January
    • Went online and got a new policy quote for €700.92 using the new address, and my details.
    • Called to make the policy change and I was told no refund would be given when i changed the address.
    • I was told prices change and quotes from two weeks ago don't really count.
    I understand policy prices can change, but can you tell me how a mid policy change would be €180 different, when the new policy prices are within €10 of each other? For an area that is considered a lower risk then where i currently live?

    I asked the woman on the phone to query it with the underwriter, so waiting on a reply, but i would really like to understand this.

    Kiith


Comments

  • #2
    Liberty Insurance: Una
    Company Representative Posts: 163 Verified rep ✭Liberty Insurance: Una


    Kiith wrote: »
    Hi,

    Can someone please help me understand a quote i just received to change my existing car insurance policy from Offaly to Kerry?

    14th December
    • Went online and got a new policy quote for €691.70 using the new address, and my details.
    • Called to check how much it would cost to change the address, and i was told a refund of roughly €180 was due when i changed the address.
    • Happy with that, and was told to call back closer to the move date.

    [*]
    4th January
    • Went online and got a new policy quote for €700.92 using the new address, and my details.
    • Called to make the policy change and I was told no refund would be given when i changed the address.
    • I was told prices change and quotes from two weeks ago don't really count.

    [*]
    I understand policy prices can change, but can you tell me how a mid policy change would be €180 different, when the new policy prices are within €10 of each other? For an area that is considered a lower risk then where i currently live?

    I asked the woman on the phone to query it with the underwriter, so waiting on a reply, but i would really like to understand this.

    Kiith
    [*]
    Hi Kiith,
    Can you PM your policy reference so we can look into this for you.
    Thanks
    Una


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