Three top up credit wont work

Airyfairy12

I bought 20 euro credit yesterday but it wont top up my phone, just wondering if anyone else is having similar problems? I tried to register with 3.ie website but thats not working either, is three down today?

Ten Pin

A top up voucher can be applied by call or SMS....

Call
Call us free on 1744 and follow the simple steps to top up.

Text
Text TOPUP + your voucher code to 50272

https://www.three.ie/support/prepay/how-to-topup.html

Airyfairy12

Ten Pin wrote: »

A top up voucher can be applied by call or SMS....

https://www.three.ie/support/prepay/how-to-topup.html

Thanks, yes I tried both way but still not working.

Ten Pin

Online top up (needs a Visa/Mastercard etc)...

https://mi-pay.three.ie/UnregisteredTopup

Airyfairy12

Ten Pin wrote: »

Online top up (needs a Visa/Mastercard etc)...

https://mi-pay.three.ie/UnregisteredTopup

I already bought the credit voucher, dont want to spend another 20, thanks anyway.

Damien360

The three top up via the app or website seems to be down most weekends for at least 24hrs. I can never remember what day it happens. Wait until later before trying again. You get the oops message on screen.

Airyfairy12

Damien360 wrote: »

The three top up via the app or website seems to be down most weekends for at least 24hrs. I can never remember what day it happens. Wait until later before trying again. You get the oops message on screen.

Thanks, I was thinking it might be down.

Ten Pin

I tried to register with 3.ie website but thats not working either, is three down today?

What's the error (presume it's My3 you're referring to), is this the link you tried...

https://www.three.ie/Profile/register.htm

Airyfairy12

Ten Pin wrote: »

What's the error (presume it's My3 you're referring to), is this the link you tried...

https://www.three.ie/Profile/register.htm

It saying it couldnt process the credit and 3.ie register was reverting me back to previous page/
Finally got my credit to go in.