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e-consumer shopping experience

  • 29-12-2020 06:56PM
    #1
    ecmr2021
    Registered Users, Registered Users 2 Posts: 2 ✭


    what do you concern about when shopping online as an e-consumer? website design or search engine ranks? how do you evaluate an e-vendors' creditability before and after shopping?


Comments

  • #2
    frag420
    Registered Users, Registered Users 2 Posts: 6,161 ✭✭✭frag420


    Reviews, trust-pilot, security, payment partners etc...


  • #3
    Jim_Hodge
    Registered Users, Registered Users 2 Posts: 12,477 ✭✭✭✭Jim_Hodge


    ecmr2021 wrote: »
    what do you concern about when shopping online as an e-consumer? website design or search engine ranks? how do you evaluate an e-vendors' creditability before and after shopping?

    What about yourself? What concerns you? Do just ask but contribute too. Or is this market research.


  • #4
    ecmr2021
    Registered Users, Registered Users 2 Posts: 2 ✭ecmr2021


    I think technical factors like web loading speed, navigation guidings are initially important. For instance, I may jump out of a site quickly if it loads too slowly.
    That's a survey with several questions. The purpose is to let e-vendors know what e-consumers concern about when shopping online. It helps them to improve their online service quality and make online grocery stores a better place for shopping.


  • #5
    L1011
    Registered Users, Registered Users 2 Posts: 74,122 ✭✭✭✭L1011


    Surveys can only be done in the Market Research forum.


This discussion has been closed.
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