Private Profiles - an update on how they will be changing here
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  • Registered Users Posts: 4,935 ✭✭✭ deezell

    Did you have a credit balance prior to paying? If so, why was that not refunded to your card, or do you not keep card details saved. I had Irish VAT refunded last year, it went back to my card, not to a 'balance' which I've never heard of before, except with ebay.

  • Registered Users Posts: 2,106 ✭✭✭ NATLOR

    The only balance you can hold on Amazon is with gift cards. As mentioned above any refunds are returned to the method used to purchase

  • Registered Users Posts: 15,259 ✭✭✭✭ Discodog

    I think Amazon need to make it clearer that, if you accept the refund as a credit to your account, it can only be used on the UK site. I will insist on a card credit from now on.

  • Registered Users Posts: 5,362 ✭✭✭ amacca

    When is this Amazon fulfilment centre opening in Ireland, or is that shelved now (no bad pun intended)

  • Moderators, Regional North West Moderators Posts: 42,952 Mod ✭✭✭✭ muffler

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  • Registered Users Posts: 3,126 ✭✭✭ VG31

    Does anyone else have a package stuck in Taverny, lle-de-France FR? I have a package due to be delivered by today there since Saturday. Maybe the weather caused delays but I thought it would have departed by now.

  • Registered Users Posts: 857 ✭✭✭ dam099

    Not sure that post is correct, it quotes the linked article as saying Autumn for the new fulfilment centre but reading the piece which dates from Sep 2021 it notes the 2nd delivery centre as (presumably last) Autumn and the fulfilment centre as next Spring i.e. Spring 2022. Whether its still on track for that I have no idea.

  • Registered Users Posts: 138 ✭✭ derekbro

    Yes, mine was due yesterday.

    Friday, 18 February

    12:06 PM

    Package departed an Amazon facility

    Taverny, lle-de-France FR

  • Registered Users Posts: 3,126 ✭✭✭ VG31

    I checked the tracking again, it departed Taverny 45 minutes ago.

  • Registered Users Posts: 138 ✭✭ derekbro

    Mine was just delivered, took 5 days to get from France to Dublin.

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  • Registered Users Posts: 413 ✭✭ CtrlAltDelete

    Hello all, I am sure this has been covered already but with 55 pages on this thread alone my apologies in advance.

    I am an infrequent Amazon user. I have a account. I had voucher credit to use up on it since before Brexit ( I know ) and I used it today. Am I likely to be hit with import duty? I availed of a free 30 day offer for Prime prior to ordering.

    I have looked into setting up a .de account and getting Prime through that going forward but I see they do not ship outside Germany & Austria. So, my question is what account are republic of Ireland people using and are they you getting hit with import duty?

    Many thanks in advance,

  • Registered Users Posts: 8,596 ✭✭✭ Caranica

    Depends on the value of the goods and the seller. If sold by Amazon themselves the duty and VAT are included in the price paid. It gets messy with third party sellers

  • Moderators, Regional North West Moderators Posts: 42,952 Mod ✭✭✭✭ muffler

  • Registered Users Posts: 1,157 ✭✭✭ Amouar

    Does anyone knows when Amazon will start shipping food items to Ireland again? They have stopped since Brexit and I'm missing all the good food deals that Amazon has :)

  • Registered Users Posts: 4,935 ✭✭✭ deezell

    Foodstuffs from non EU sources are subject to checks on entry, so a big casualty of brexit, and I don't see how they can operate it for individual packages, it's hassle enough for the bulk importers like Tesco, and it's what's getting up the noses of the unionists in NI, the thoughts of EU checks on UK to NI deliveries. They can probably still get personal food packets through in the post though.

  • Registered Users Posts: 388 ✭✭ Cookiee

    Probably not till amazon Ireland warehouse set up and we have a warhouse here in Ireland with stock in it, which is hopefully this year

  • Registered Users Posts: 4,935 ✭✭✭ deezell

    That model would work, though it would probably only suit groceries with reasonable shelf life. You can't have failed to notice the very English food supply company Wiltshire Farms, who deliver 'TV dinners' to your door. Their market seems to be pensioners judging by the ads.

    OP, What kind of food were you bringing in? Luxury? Exotic? Fresh, frozen etc. I'm curious, it would never have crossed my mind to buy edibles from Amazon.

  • Registered Users Posts: 1,044 ✭✭✭ notAMember

    Not OP, but pre-brexit I used to buy chocolate pellets from Amazon for baking. And also real maple syrup. The maple-flavoured sugar water here isn’t the real thing.

    I found a French non Amazon supplier for the chocolate. Doing without maple syrup.

  • Registered Users Posts: 8,596 ✭✭✭ Caranica

    Prime delivery seems to be gone for Ireland again, at least the speed. Was ordering something last night, everything was delivery next Monday or Tuesday. Was looking at phones on Sunday and fastest from UK was Saturday but I could get 2 day delivery from Amazon Germany.

  • Registered Users Posts: 18,671 ✭✭✭✭ Mimikyu

    Just noticed the same myself. Everything I checked is next Monday or Tuesday. Ordered something on Sunday evening and it arrived yesterday so has only changed in the last couple of days.

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  • Registered Users Posts: 3,126 ✭✭✭ VG31

    The same thing happened about two weeks ago and it went back to normal after a few days. Hopefully it's the same this time.

  • Registered Users Posts: 779 ✭✭✭ I am me123

    Anyone know if there are delays with deliveries from Amazon at present?

    I ordered a parcel from Amazon with an estimated delivery date of later this week.

    I have n't yet received a dispatch confirmation email for the package.

  • Registered Users Posts: 8,596 ✭✭✭ Caranica

    See my post above. Item arrived today, ordered last Monday, dispatched Saturday night. Everything I looked at last week was minimum 6 days delivery

  • Registered Users Posts: 2,575 ✭✭✭ NewbridgeIR

    A lot of my recent Prime deliveries are arriving quicker than signalled.

    Five items ordered Sunday - on ordering, I was told three would arrive Wednesday and the other two on Thursday.

    Both packages arrived around 3.30pm today.

  • Registered Users Posts: 73 ✭✭ Chopper Dave

    I’m seeing packages coming a day or so earlier than scheduled but the scheduled date has definitely moved out alright with most Prime, in stock products taking almost a week to arrive as opposed to the usual two days

  • Registered Users Posts: 3,972 ✭✭✭ ablelocks

    i got an automated call on my mobile today about renewing my prime membership at the annual rate - i'm paying monthly and the dates the bot quoted don't add up - press 1 to pay now was the only option so i'm assuming it's a scam. number was +353 (87) 5296740 -

  • Registered Users Posts: 4,935 ✭✭✭ deezell

    You can't even reply f** off to the number, as its possibly some poor innocent's number which is being spoofed.

  • Registered Users Posts: 1,087 ✭✭✭ Gru

    Amazon is being funny for me,

    ordered things with free delivery no prime, and they arrived much quicker than expected and even days before they were due,

    ordered an item and needed it quick so paid for priority delivery for today, they sent it with Regular An Post shipping and its not getting here today, might have it tomorrow and maybe Tuesday, ordered it last Sunday. They are blaming the "carrier" but i told them that was nonsense as they only dispatched it yesterday. to say i'm annoyed...

  • Registered Users Posts: 35,659 ✭✭✭✭ ohnonotgmail

    if they only dispatched a priority order from saturday yesterday then get on to customer service chat and tell them you want a refund of the extra you paid for priority delivery. dont take no for an answer. If they keep saying no then ask for a supervisor. be persistent

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