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Virgin media broadband issues

  • 01-09-2020 8:22pm
    #1
    Minime2.5
    Registered Users, Registered Users 2 Posts: 1,109 ✭✭✭


    Anyone else experiencing issues with their virgin media broadband today ?


Comments

  • #2
    Wanderer78
    Registered Users, Registered Users 2 Posts: 30,439 ✭✭✭✭Wanderer78


    Wasn't using it much today, as wasn't at home, seemed fine when I got home, what area?


  • #3
    Minime2.5
    Registered Users, Registered Users 2 Posts: 1,109 ✭✭✭Minime2.5


    Wanderer78 wrote: »
    Wasn't using it much today, as wasn't at home, seemed fine when I got home, what area?

    City centre


  • #4
    Minime2.5
    Registered Users, Registered Users 2 Posts: 1,109 ✭✭✭Minime2.5


    I cancelled the other day . I wonder are they fecking with me


  • #5
    PTH2009
    Registered Users, Registered Users 2 Posts: 39,471 ✭✭✭✭PTH2009


    The thunder a few weeks ago caused issues with my modem and it had to be replaced (a bloody week we had to wait for them to check it and change it )


  • #6
    Wanderer78
    Registered Users, Registered Users 2 Posts: 30,439 ✭✭✭✭Wanderer78


    Minime2.5 wrote:
    I cancelled the other day . I wonder are they fecking with me


    Could be a million things, I some how doubt they ll prioritise wrecking the head of a single past customer, they don't care much for their current ones, could be an area issue, who knows


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  • #7
    Joey321
    Registered Users, Registered Users 2 Posts: 84 ✭✭Joey321


    Having issues the last week or so, signal keeps dropping, slow speeds, had same issues a couple of months ago, can't wait until contract ends, there customer service is gone terrible since this pandemic started, sticking two fingers up at there customers and using the pandemic as an excuse.


  • #8
    Minime2.5
    Registered Users, Registered Users 2 Posts: 1,109 ✭✭✭Minime2.5


    Been trying to get through all morning . Been on hold an hour now.what do I do


  • #9
    Wanderer78
    Registered Users, Registered Users 2 Posts: 30,439 ✭✭✭✭Wanderer78


    Minime2.5 wrote:
    Been trying to get through all morning . Been on hold an hour now.what do I do


    That would drive you nuts, do you have any Internet?


  • #10
    Minime2.5
    Registered Users, Registered Users 2 Posts: 1,109 ✭✭✭Minime2.5


    I can use the data on my phone


  • #11
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Head to somewhere with free wifi and buy a coffee!


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  • #12
    Wanderer78
    Registered Users, Registered Users 2 Posts: 30,439 ✭✭✭✭Wanderer78


    Minime2.5 wrote: »
    I can use the data on my phone

    have you any virgin media services in the house?


  • #13
    Joey321
    Registered Users, Registered Users 2 Posts: 84 ✭✭Joey321


    Log on to vm and submit a complaint, people need to do this until the get there act together, as I said, only company that I have dealt with during this pandemic that is getting worse as time go's on, should be getting better after been caught on the hop by this pandemic, disgraceful service.


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