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ben dunnes gym refund

  • 10-08-2020 4:20pm
    #1
    thebourke
    Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭


    anybody apply for ben dunne gym refund?
    are they issuing refunds ...
    i


Comments

  • #2
    logistic
    Registered Users, Registered Users 2 Posts: 922 ✭✭✭logistic


    thebourke wrote: »
    anybody apply for ben dunne gym refund?
    are they issuing refunds ...
    i

    I applied for a refund 9 weeks ago but still no money even though I received confirmation that it would be arranged as quick as possible.


  • #3
    xtal191
    Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭xtal191


    Requested a refund on June 25th and got a call from them yesterday looking for card details, said I'd have my refund in 10 working days at most


  • #4
    FionnK86
    Registered Users, Registered Users 2 Posts: 1,214 ✭✭✭FionnK86


    xtal191 wrote: »
    Requested a refund on June 25th and got a call from them yesterday looking for card details, said I'd have my refund in 10 working days at most

    Did you receive you refund, to the full amount? My girlfriend is looking for Northwood refund, since it doesn't appear to be opening soon. :rolleyes:

    She paid 1 YE in January at €260, but closed from 13/3/20 so she's expecting €216 back from them. I doubt they'd deduct the cost of membership at pro-rata since it was closed? :confused:


  • #5
    Synode
    Closed Accounts Posts: 7,967 ✭✭✭Synode


    Got an email from them this morning saying they're re-opening on 2nd December, with no pool or shower facilities!!

    What a way to alienate half your customers. Interesting to see if it works. I'm going to go once to see what it's like and if it's not for me I'll be looking for a refund


  • #6
    Alf Veedersane
    Registered Users, Registered Users 2 Posts: 24,694 ✭✭✭✭Alf Veedersane


    Synode wrote: »
    Got an email from them this morning saying they're re-opening on 2nd December, with no pool or shower facilities!!

    What a way to alienate half your customers. Interesting to see if it works. I'm going to go once to see what it's like and if it's not for me I'll be looking for a refund

    A lot of gym aren't allowing showers to be used at this point.


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  • #7
    Synode
    Closed Accounts Posts: 7,967 ✭✭✭Synode


    Alf Veedersane wrote: »
    A lot of gym aren't allowing showers to be used at this point.


    Sure but as far as I know they've taken them out completely i.e. they won't be there after Covid is gone


  • #8
    Synode
    Closed Accounts Posts: 7,967 ✭✭✭Synode


    They've confirmed to me - shower facilities gone for good.


  • #9
    ILoveYourVibes
    Registered Users, Registered Users 2 Posts: 15,211 ✭✭✭✭ILoveYourVibes


    Synode wrote: »
    They've confirmed to me - shower facilities gone for good.
    Seems to me to be short term thinking now there are vaccines. Perhaps they are expecting another virus. :(


  • #10
    FionnK86
    Registered Users, Registered Users 2 Posts: 1,214 ✭✭✭FionnK86


    Got a email from Judy (general manager I think as I've dealt with her before).

    'Hi
    The refunds left off at the 29th Sep and you are on the 8th Oct'.

    Don't have a clue what they mean, as in they were sent to accounts on 29th September and because we applied 8th Oct we don't get one, or it's just delayed...


  • #11
    lotsofthegreen
    Registered Users, Registered Users 2 Posts: 483 ✭✭lotsofthegreen


    FionnK86 wrote: »
    Got a email from Judy (general manager I think as I've dealt with her before).

    'Hi
    The refunds left off at the 29th Sep and you are on the 8th Oct'.

    Don't have a clue what they mean, as in they were sent to accounts on 29th September and because we applied 8th Oct we don't get one, or it's just delayed...

    Did ya get the refund yet?


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  • #12
    FionnK86
    Registered Users, Registered Users 2 Posts: 1,214 ✭✭✭FionnK86


    lotsofthegreen wrote: »
    Did ya get the refund yet?

    Girlfriend got hers, our mate hasn't but she didn't follow up on the emails so say Ben Dunne are just getting back to whoever hassles them...


  • #13
    PWEI
    Registered Users, Registered Users 2 Posts: 1,593 ✭✭✭PWEI


    Has anybody tried to get a refund for the Jervis St gym?
    Unlike some of the other Ben Dunne Gyms, the Jervis St gym never reopened even when restrictions were eased.
    I've sent multiple emails and didn't get a reply to any of them.


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